Budget Bins Auckland - Mount Wellington
1.6/5
★
based on 8 reviews
Contact Budget Bins Auckland
| Address : | Budget Bins Auckland 86 Lunn Avenue, Mount Wellington, Auckland 1072, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 1072 |
| Website : | http://www.budgetbins.co.nz/ |
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Raynor Cocker on Google
★ ★ ★ ★ ★ I'm surprised of all the one star reviews.
I've used these guys twice and twice they've delivered.
Just a heads up, the 15m bin has doors to open up the bin which made the heavy lifting so much more easier than lifting the stuff over the top.
First time I used Budget Bins we used the 10m bin and lifting the heavy stuff over the top was a nightmare.
I definitely recommend.
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Lisa-Jane Dench on Google
★ ★ ★ ★ ★ I would not recommend this company. The bin was supposed to be delivered in the morning but did not arrive until late afternoon. Collection was arranged for 7.30am when the truck would have unrestricted access to the bin in a CBD service lane. The driver arrived 7 hours late to find the bin inaccessible (blocked by parked cars). When told that he should have picked it up at 7.30am to avoid this, he cursed, swore and hung up in my ear. The bin was not collected for another 5 days.
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Biz on Google
★ ★ ★ ★ ★ I wish I had read the reviews before a booked with these clowns.
They failed to deliver a bin which was pre paid for a Friday delivery. I had no contact from the driver or reception. I had to call reception on the following Monday to find out where my bin is. They inform me that the driver decided my driveway was to difficult for him to navigate. The driver then lied and said he called me. What a load of sh!t.
My drive is 3.2 meters at the narrowest point with zero over head obstructions. I have no idea what the issue could have been? I have had a short nose 20ft box truck parked in my drive recently. So Clearly some training is needed.
It then took them 5 days to refund my money...after I was lied to again and told it would only take 24hours. Absolute dog act. Spend the extra cash and go with one of the other guys.
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Joe Brenan on Google
★ ★ ★ ★ ★ Booked these guys in before reading reviews - which got me worried! However Budget Bins did exactly what I booked in, bin was delivered on time and picked up on time with no fuss. Unlike other outfits they didn't have a weight limit which is what attracted me.
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Seb Thompson on Google
★ ★ ★ ★ ★ Bin ordered to be delivered on 31/07. No delivery. Called the call centre to be told someone will contact us at 7am on 01/08. We then call the call centre at 9am to be told that there is not enough access (despite already having two bins of the same size from budget bins delivered). A reasonable person would think they would contact you in the first instance if there were any issues rather than have the customer calling to find out what Is happening. Previously we have had no issues so unsure what has changed in the company to lead to the now poor service.
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Marat Nz on Google
★ ★ ★ ★ ★ Use to order skip bins from this company. About 30 bins last year without a glitch. Last week I order and received skip bin on 29.06.20 Order B414011. Next day morning their track collected empty bin from our address. On our call half an hour later requesting to return our bin we been told its being sorted. Nothing happened so second call after lunch and we been promised we will get bin next morning. Nothing happened next morning so third call to find out whats up. Been told first that collection been scheduled. When I offer to send scan of email conformation with clear collection date 4.07.20 they changed a strategy and told me that bin was full??? so the driver collect it on his own. Then no replacement bin will be given. On my offer to come onsite and talk to 4 carpenters who witness empty bin and can confirm this mess from driver side got nothing but rude responses. The outcome is this clients service is messy unqualified lairs who looking for any excuse to escape responsibility for their faults. I called again on 1.07.20 and asked for written explanation what happened so we can proceed with our complain. Been promised to get it within an hour and week later still waiting for response.
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Dylan Reeve on Google
★ ★ ★ ★ ★ Ordered a 4.5m3 bin for a household cleanup. Good price and simple online booking. Despite being a little nervous based on other reviews here, we had a good experience - skip arrived as scheduled, driver was careful and professional, placed bin exactly were instructed in booking.
Only minor criticism is that there's no way to get a window for delivery and pick-up time on the scheduled dates, but that wasn't an issue for us.
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Noieel Tomika on Google
★ ★ ★ ★ ★ i called up budget bins wanting to order a skip bin for my house. the automatic machine operator said for me to wait to reach Auckland operator so i waited. The first operator said that she only dealt with commercial orders and so she transferred me to someone else and so i waited for the 2nd operator.
The 2nd operator said she did not deal with Auckland orders and so she transferred me to another operator and so i waited for the 3rd operator.
The 3rd operator told me she did not deal with skip bins and so she transferred me to another operator and so i had to wait for the 4th operator.
Finally the 4th operator gave me a quote and the quote is not budget at all. i had to wait over 20 minutes just to find out that the price is more expensive than other bin companies.
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