Rockshop Albany - Albany
4.5/5
★
based on 8 reviews
Contact Rockshop Albany
| Address : | Shop 16 North Ridge Plaza, Rockshop Albany 100 Don McKinnon Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 0632 |
| Website : | http://www.rockshop.co.nz/ |
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Nikolai Rasmussen on Google
★ ★ ★ ★ ★ Amazing service allowing me to choose the perfect guitar and amp for me, also ordering saddle screws for my other guitar which they did not have in stock. I picked up an amazing Taylor E14ce and they even gave me a discount. Thank you!
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Steve Lee on Google
★ ★ ★ ★ ★ Have to queue ages to get in every time - Understand it’s the Covid time but you can get in to hospital and restaurant to eat without waiting - so can’t understand the problem at this store
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Chaedoo Jun on Google
★ ★ ★ ★ ★ A must-visit place if you are music lover or keen to buy musical instruments.
You will have a good assistance to find suitable instrument or other musical related items.
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Chris Ingram on Google
★ ★ ★ ★ ★ I went in with a query and had quite a wait as 2 staff were on the phone and 1 had a customer. Eye contact and a quick word of customer service welcome would have been nice. I waited patiently by the counter. Finally, I was assisted, and got a helpful response to my query. I suggest that a brief word and smile to acknowledge a person ASAP is a good way to make a wait a little more comfortable.
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Peter Glynn on Google
★ ★ ★ ★ ★ Love this shop ,could spend hours in there and visit often.
Sammy and all the staff are great I have never had a bad experience in this store.
They get very busy and take time to spend time with the customer's this means that some times you have to wait in a queue for service, but hey at least they don't just grab your money and usher you out the door and take time to listen and answer your questions.
Great shop great team.
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Dmitry Ivanov on Google
★ ★ ★ ★ ★ I was quite impressed how Sammy was ready to go extra mile and beyond to sort out my warranty claim. Thanks a lot! Rockshop Albany will be my go-to music store from now on.
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Zorro Dog on Google
★ ★ ★ ★ ★ They need to hire more staff. Twice now I've stood around waiting over 10 minutes then left in frustration. Only ever 2 staff present and they're always busy.
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Lee Blenkinsop on Google
★ ★ ★ ★ ★ Popped into Rockshop on the way home tonight. Was looking for a new Guitar pedal to play with this weekend. Have stock standard stuff but wanted something different. Sammy was extra helpful (and funny mate!). Good craic and he pointed me towards the BOSS Tera Echo. Just to let you know Sammy it is awesome. I've only had it 2 hours and it was everything you promised! Great service with a smile and knowledgeable and prepared to help a guy like me who is returning to playing after years in the wilderness. My wife went here for my Xmas present and Sammy pointed her to the RC-300 looper as well. A definite win. Thanks mate. See you next time.....soon!
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