Sunglass Hut Dunedin Kiosk - Sunglass Hut Dunedin Kiosk 285 George Street
3.5/5
★
based on 8 reviews
Contact Sunglass Hut Dunedin Kiosk
| Address : | Meridian Mall, Kiosk 18 Ground Level, Sunglass Hut Dunedin Kiosk 285 George Street, Dunedin 9016, New Zealand |
| Phone : | 📞 +787 |
| Postal code : | 9016 |
| Website : | https://stores.sunglasshut.com/nz/dunedin/meridian-mall-kiosk-18%3Fcid%3DYEXT_NZ3020%26y_source%3D1_MTQ0NzgzMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| Description : | Chain retailer carrying a wide selection of trendy brand-name & designer sunglasses. |
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Zakk Branks on Google
★ ★ ★ ★ ★ Sadly staff member didn’t assist me too busy with earphones in.
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DAN TOM KOSHY on Google
★ ★ ★ ★ ★ Experienced very poor customer service.
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robbie green on Google
★ ★ ★ ★ ★ Bought a $200 plus pair of sport sunnies, they usually have a hard case for protection but not at this outfit, when I asked where they were the young lady said they would be more expensive with the hard case, every other pair I have purchased elsewhere they come with them, bit of a con I think.
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Brendon Timmins on Google
★ ★ ★ ★ ★ Outstanding service. Came away with exactly the product I was after onced I explained the reason for looking.
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Dave BARCLAY on Google
★ ★ ★ ★ ★ Amazing service and easy to deal with
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Craig O'Neill on Google
★ ★ ★ ★ ★ Terrible customer service. Staff more interested in surfing the Internet than serving customers. Gave them a second chance and returned a few days later, same issues. Staff not interested in helping or selling. Despite a great range we specifically chose to spend money elsewhere simply because these guys didn't deserve it.
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Mr. Campbell on Google
★ ★ ★ ★ ★ Well... I made a balls up!
Went past Sunglass Hut and decided to take a look on a whim. The staff member was very prompt in checking to see if I needed any assistance. I was pretty indecisive and tried on maybe 15 pairs of sunnies. The staff member was very patient and helpful in pointing out what each pair of sunglasses offered, such as good for driving, good for fishing, polarized etc
After much umming and ahhing, I zeroed in on a pair that I liked, and the staff member gave them a clean up and put them in a bag ready for payment. This is where it gets a bit messy!
I elected to pay via AfterPay and proceeded to set up the payment on my phone. Unfortunately, it had changed how it operates since the last time I used it, and I ended up paying in full with my Google Pay. It was quite frustrating for me but the staff member just set about orocessing the refund and we had another go.
She had more knowledge on the issue than I did, and it was deemed to be a mistake on my part, I didn't swipe across to the AfterPay option in the Google Pay app. The staff member was super kind and helpful throughout the whole sale, I was a bit panicked when thought I'd blown the mortgage money!
All worked out great, super happy with glasses, super happy with customer service. They have a wide range of options in the small kiosk which it handy. Would happily return to the store in future.
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Thatbegins on Google
★ ★ ★ ★ ★ I had a less than good experience at this place. Yesterday, 30th of December 2021, I visited the store to check a pair of Ray-Ban I found online with the intention to buy since I recently lost a pair. As I approached the lady at the counter nicely asked me to wait for a couple of minutes as she had to do something. I complied as a good thing to do. However after she was done, another customer had come and rather than attending to me she attended to them which was not a nice thing to do. So I walked away. Now I can give the benefit of the doubt if there is a reasonable explanation.
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