VTNZ Kumeu - VTNZ Kumeu 190 Main Road
4/5
★
based on 8 reviews
Contact VTNZ Kumeu
| Address : | VTNZ Kumeu 190 Main Road, Kumeū 0810, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 0810 |
| Website : | https://vtnz.co.nz/branches/kumeu/ |
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Rose May on Google
★ ★ ★ ★ ★ Karen at the desk is friendly, helpful and efficient.
Would like to update this post.
I go to VTNZ Kumeu regularly and have always found it a good experience. Today was much different. I understand things are tricky under covid rules but do we need a sign outside telling us not to be aggressive? The person on the counter was surly before I even asked her anything and a security guy waved the q code card in my face as soon as I walked in the door, as I was getting ready to sign in. He kept doing that as I was tapping my phone for the app. It was like they were assuming I would be aggrrssive and wasnt going to sign in. Not cool guys.
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Oren Wells on Google
★ ★ ★ ★ ★ Great helpful friendly lady at the counter which made my visit quick and easy.
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Darryl Jeffries on Google
★ ★ ★ ★ ★ Very disgusting that the young indian male who inspection my heavy vehicle picky so many faults that are not true,I will be challenging them with land transport via a proper heavy vehicle mechanic and a panelbeater very expensive fee of $170 I had some problem previously with wiri vtnz that got sorted I will never ever use VTNZ ever again they are not mechanics nor are they educated well about negative 3 rating from me
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Dave Macon on Google
★ ★ ★ ★ ★ No problems with the reception lady and the friendly mechanics, but the guy in hi-viz patrolling the queues outside for covid info was officious, humourless, and made us feel very unwelcome. Not the right kind of person for the job.
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ian dawson on Google
★ ★ ★ ★ ★ I went here to buy RUC ( Diesel Tax ) only as the Kumeu Post Shop counter was closed because of public holiday the shopkeeper said??
So off to VTNZ to buy.
All straight forward helpful cashier etc
except Covid rules is 1 in 1 out so you have queue, wait & be patient. If you were going for a WOF you have to car queue anyway so maybe not an issue but a pain for a simple transaction.
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Lolini on Google
★ ★ ★ ★ ★ The receptionist here was so helpful and the staff were very informative
I will keep coming here as the customer service and services offered here are of good value.
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Natasha Smith on Google
★ ★ ★ ★ ★ Really disappointed with VTNZ Kumeu. In the past they had been great with doing our 4WD and Horse Float.
We got our 4WD and Float checked last year. Both failed. The 4WD we did slightly expect as there was some rust. However, the float failed on "all lights to comply". We were told that the lights "all flashed and went crazy when they turned the lights on". However, I took the float straight away to another mechanic and showed the mechanic the WOF Fail Form. We turned the car on and the lights worked perfectly fine. It passed its WOF straight away.
As for our 4WD, we were unable to get it into the panel beaters until just the other at due to a massive backlog of work from Lockdown and then having Christmas and New Years etc. when I explained this to VTNZ they had absolutely no compassion and I felt totally pushed to the side and was told "you either pay again or you can go somewhere else". Really frustrating as we have come to VTNZ for a few years now.
I've paid this time round but probably won't be back again. Disappointing.
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Beverely Jones on Google
★ ★ ★ ★ ★ Went at the end of the day so only 2 in front of me. Great everything being on computer now so no forn to fill in. Staff are great. Was very happy with everything.
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