Adventure Valley Childcare - Henderson
4.6/5
★
based on 8 reviews
Contact Adventure Valley Childcare
| Address : | Adventure Valley Childcare 91 Henderson Valley Road, Henderson, Auckland 0612, New Zealand |
| Phone : | 📞 +987 |
| Postal code : | 0612 |
| Website : | http://www.adventurevalleychildcare.co.nz/ |
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Aiksas Anamer on Google
★ ★ ★ ★ ★ Went to enrol my son last year with old management who were extremely kind and welcoming and even ordered a birth cirt for my son to fasten the process as we had misplaced our copy. Unfortunately we had to move to Gisborne like a week later therefore didn’t end up sending him there. Anyway fast forward about a year I’m in Auckland and thought I would query if they still had a copy of my sons birth cirt. After being greeted warmly by a staff member I had met she kindly went to ask manager if they still had it and unknowingly had not put me on hold and I heard the whole conversation.
“If we ordered it then it actually isn’t her property” with a snarky giggle. There was so much more that was said about my query as if it were a complete hassle that I had called to simply ask.
Long story short I found it very unprofessional and quiet frankly rude. A simple “No” would have been the best answer instead of elaborating to your staff member why my sons birth certificate is my property only for your staff member to then have to apologize on behalf of your rudeness because she knew I heard you.
EXTREMELY GLAD that I did not send my son there after meeting the old manager and now knowing the type of person the new one is.
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Super wonder Kids on Google
★ ★ ★ ★ ★ It’s not recommended day care at all.
Initially they give all false promises. Our kid got eczema and she is allergic to sand/dust, milk etc
We have restricted her foods to control eczema. Previous daycare was very helpful and since we moved west, we joined in this worst daycare. We have filled their form and allergic conditions in it. They assured that they will take care of her. Our kid is under 3 years old.
On the second day when we took her home one handful of sand on her head and inside jacket. Whole night was a nightmare she didn’t sleep due to itching and allergy went up. Next day we went over there and informed the centre about this, they said that they can’t do much about it. They can’t look after kids like that etc. such a rude behaviour. They even asked to take all the stuffs and leave now itself. They didn’t even try to apologise for what happened. Then for what reason they are asking to fill the form etc.
Never recommend this daycare to anyone especially with special conditions. They won’t take care of your kids. Give false promises. Don’t trust these guys.
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Sonia Gul on Google
★ ★ ★ ★ ★ Awesome place, lots and lots of caring for children with love.
My daughter is loving the place and learning how to become a loving and caring member of the society.
"Sharing is Caring" I am listening to this all the day long from my daughter :)
Thanks you Adventure Valley Team for everything.
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Farida Nagaonkar on Google
★ ★ ★ ★ ★ Cheers team Adventure valley! You'll are fabulous. It amazing to see the best of teachers clustered at one place.Have met the most wonderful teachers who are caring and loving and my child enjoys going to this child care center.
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Lionel Tapelu on Google
★ ★ ★ ★ ★ Fantastic day care centre, thoroughly recommended. We have seen our daughter flourish here under the great teaching team, and am confident that she is well prepared for her schooling years ahead. Thanks
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Nikisha Lealiifano on Google
★ ★ ★ ★ ★ My girl started just after New owners took over. Owners and staff are incredibly friendly and relaxed. She has so much fun there with all the indoor and outdoor activities that are provided. Will definitely be sending my next girl here too.
Also love how they do the 30 free hours for 3yrs+
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Chloe Belli on Google
★ ★ ★ ★ ★ Called into Adventure Valley recently and wow what a transformation, the new owners have put a heap of love, care and money into the centre and I must say it's stunning. The new playground is wonderful and the children are very lucky. The new management and staff were extremely friendly and welcoming and I can see this centre is going from strength to strength.
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Zeyu Wang on Google
★ ★ ★ ★ ★ We had two girls attending adventure valley. The teachers here are awesome. Massive shout out to Mubaraka, Hannah and Chevonne. They all put our children’s well-being and safety at a high priority. Very quality service. Thank you all.
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