Allegion (New Zealand) Limited - Avondale
2.3/5
★
based on 3 reviews
Contact Allegion (New Zealand) Limited
| Address : | Allegion (New Zealand) Limited 437 Rosebank Road, Avondale, Auckland 1026, New Zealand |
| Phone : | 📞 +989 |
| Postal code : | 1026 |
| Website : | http://www.allegion.co.nz/ |
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Marcus Leitch on Google
★ ★ ★ ★ ★ Rubbish to deal with - very bad customer service and terrible distribution - not sure they have the right Business model or people working for them especially from the top - shame as they do have some decent products.
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Craig Stanaway on Google
★ ★ ★ ★ ★ Terrific customer service. Installed an electronic door lock but had a fault. Spoke to customer services who put me onto Zeb the expert. He sorted what could've been an almighty headache within 10minutes. Very happy with the customer service, even happier with the door lock. A+
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Kathy Weston on Google
★ ★ ★ ★ ★ Disappointed with the Schlage 6000 door lock supplied through our window joinery firm. Allegion have a 10 year warranty on the lock which is reduced to just one year if within a certain distance of the coast. This lock should not be sold in NZ at all since we are 90 pc coastal. We had major corrosion starting 12-18 months after install despite the lock being in a dry, not exposed position. If we had known there was only a 1 year warranty with the requirement also to wash down monthly we most certainly would not have purchased. It has been manufactured in the metal door so we cannot change to a different lock. The Allegion rep supplied a replacement eventually, however we do feel because of it’s unsuitability for Nz climate it should not be sold here and Allegion is misleading customers with its warranty advertising 10 years on the website and that of several prominent retailers.
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