Alpine Auto Centre - Alpine Auto Centre 25 Cliff Wilson Street
4.3/5
★
based on 8 reviews
Contact Alpine Auto Centre
| Address : | Alpine Auto Centre 25 Cliff Wilson Street, Wanaka 9305, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 9305 |
| Website : | http://alpineauto.co.nz/ |
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Greg Spark on Google
★ ★ ★ ★ ★ Friendly prompt service (WOF), and proof they'll go the extra mile for you was when I got an emergency call from my partner who had fallen and broken her arm, they didn't hesitate to throw me the keys to their loan car. Thanks Deb and Tom. Much appreciated!
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Sarah Wolton on Google
★ ★ ★ ★ ★ Went here for our WOF as the reviews were good. Unfortunately we didn’t have a good experience. Our car failed it’s WOF even though we had been to AA prior for a platinum service and they said we should pass, we only needed our fog light replaced. They picked lots of small things up on the WOF. They said it would be a quick easy job but when we went back, they charged us double and hadn’t ordered any of our parts. Did a botch job. They made the whole WOF process exceptionally difficult. They made us wait both days for as long as possible. They did the bare minimum on the car and charged us the absolute maximum.
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Evan Kear on Google
★ ★ ★ ★ ★ WILL ATTEMPT TO GET YOU TO PAY FOR UNNEEDED SERVICING.
Unhappy with the service I was given. I was spoken down to, as I am a young adult. And I constantly felt as though he was trying to rip me off.
My car failed a warrant here on the grounds that the "front brake hoses were fraying". This is a valid reason, however my car does not have fabric covered hosing, meaning there was no possiblity of them "fraying". I've checked all the rubber hoses, and they are in perfect condition, absolutely no sign of wear or cracking.
I was charged a very unreasonable $70 for this warrant, and the mechanic that served me constantly pointed out that I "should get the work done here, it'll save you money and we can do it quicker than anyone else". As there was no work to be done, it's clear he didn't want me to go to another location, where the car likely would have passed the warrant.
Only upside was that they were accommodating in the time frame I presented.
Update: I payed $45 for a warrant in Christchurch were the vehicle passed.
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junjie zeng on Google
★ ★ ★ ★ ★ Good service and very helpful staff.
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Jake McConnell on Google
★ ★ ★ ★ ★ Have had only good experiences with them! Had some work done on my (oldish) car. Did a fantastic job. During the job they accidentally damaged another part, but completely fixed the problem at no extra cost to me. Professional to deal with and the best mechanics in the area!
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Clare Phillips on Google
★ ★ ★ ★ ★ I was super impressed with all aspects of my visit to Alpine Autos today. My visit was unplanned and I needed help at 5pm. Tom made an extra special effort to put my mind at rest and deal with my issue so I could drive safely home. Highly recommend this business. Great job Tom! Also, the lady on reception is a real credit to the business too. Thanks for helping me out at the last minute today.
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russ paver on Google
★ ★ ★ ★ ★ A great genuine garage that actually wants to help you rather than take you for a ride. Not only is the service great and the staff friendly, but if you book your vehicle in they get the work done on time and your truck is often back with you the same day. I've had many experiences with Alpine Auto and always been impressed. Thanks team!
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Janice Blaikie on Google
★ ★ ★ ★ ★ Highly recommend Alpine Auto Centre. Very friendly and accommodating. We were travelling around South Island from the North Island when our car decided to spring a leak in the radiator pipes. After asking around at a couple of other garages, they fitted us in. They offered us a loan car to get lunch and after just a short time we were back on the road. Massive thanks to them all. Very impressed with the overall service.
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