An Extra Pair of Hands Kapiti - Paraparaumu Beach

4.2/5 β˜… based on 6 reviews

Professional Cleaning and Gardening Company | An Extra Pair of Hands - Anextrapairofhands.co.nz

Looking for a professional cleaning or gardening service? No job is too big or too small for us - we're experienced and efficient. 7 locations around NZ.

About An Extra Pair of Hands Kapiti

commercial cleaners

About Jane and Her Team

Back in 2000, Jane Richardson was in a busy corporate position that took her away from home for most of the week.

Jane says, “I wanted a number of home services provided at my home. I would not be there, so I needed a reliable business with honest staff that would do a good job. I also wanted to change things if needed and pay my account online.”

When she could not find the one-stop-shop home service she was looking for, she decided to start this business herself.

Jane soon found there was high demand from busy people who wanted to have their weekend free to spend their time how they wanted, rather than catching up on tasks around the house.

The business has grown over time and our commercial cleaners and gardeners are available in Hamilton, Palmerston North, Feilding, Kapiti Coast, Hutt Valley, Wellington, and Christchurch.

Jane says the most important part of this business is the people they employ. “All our commercial cleaners and gardeners are thoroughly screened before joining the team. They then complete a training programme so that we can be sure you will receive the service you expect. We encourage our customers to provide feedback about us, so we can continuously improve our services.”

Contact An Extra Pair of Hands Kapiti

Address :

An Extra Pair of Hands Kapiti 14A Webber Street, Paraparaumu Beach, Paraparaumu 5032, New Zealand

Phone : πŸ“ž +8
Postal code : 5032
Website : http://www.anextrapairofhands.co.nz/
Categories :

An Extra Pair of Hands Kapiti 14A Webber Street, Paraparaumu Beach, Paraparaumu 5032, New Zealand
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pete collins on Google

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Mike Johnston on Google

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Always friendly. Minimal disruption to our business.
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Samantha Stewart on Google

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Admin team exceptionally helpful and understanding. With gracious consideration, the extra mile was taken! Thanks for your help Betz ?
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Donna Delaney on Google

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Lisa and the team did a fantastic job cleaning our house before the new owners move in. It is sparkling and smelling great. It has been a huge stress relief and worth every cent.
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Derek Waldock on Google

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Oven clean was excellent. The oven is spotless and I’m very happy with the 2 people who did the work. 5 stars for them. However, the office staff on the 0800 number really need to get some customer service training. The original appointment came and went with no sign of anyone. A phone call elicited the response β€œThat’s right, as the appointment time was changed” I asked when were we going to be notified? There was a silence and then the totally uninterested voice told me the new time. They couldn’t have cared less. Such a contrast to the people who cleaned the oven. They were cheerful and energetic and totally professional. I give a qualified tick to this service only because of the admin staff. I suggest customers phone beforehand to make sure everything is on time. Thank you
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Kiwi on Google

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Three stars represents five stars for the staff who do the cleaning and are first rate every time and one star for the admin staff who constantly make changes to the appointment times or just cancel the clean completely, often without bothering to tell the customer. They always give me the impression they think they are doing me a favour rather than providing a service they are being paid for, and they speak to me as though I am a naughty child or perhaps a little mentally slow.

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