Animates Rotorua - Koutu
4.3/5
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based on 8 reviews
Contact Animates Rotorua
Address : | Animates Rotorua 124 Lake Road, Koutu, Rotorua 3010, New Zealand |
Phone : | π +787 |
Postal code : | 3010 |
Website : | https://www.animates.co.nz/ |
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Nick Walsh on Google
β β β β β My sons gold fish that we had had for just under 5 years died the night before. He was really upset so the following day we drove to Animates Rotorua to get another fish as that is our go to pet shop.
When we got there we had a look around then was approached by a staff member for assistance.
We were told bluntly that the conditions we kept our previous fish in were no good and cruel. We were told a gold fish needs 50 litres of water per fish (look at your own tanks Animates) and that they were highly intelligent and they would refuse to sell us 1 fish as they are sociable.
So basically we had to buy a hundred litre plus tank, an air system and all the stuff that goes with it before we could buy our fish (2).
We were made to think we were horrible people. My son got very upset and was crying when we got to the car.
We went down the road to another pet shop. We showed the guy there the tank we have as they sell the same ones. He said it was perfect and could happily accommodate 3 fish. So we bought 3 fish and some tank cleaners. We also got supplies for our 3 dogs and 2 cats.
Just under $300 in total.
We will never step foot in Animates again if this is how they work, which we think is to get more sales.
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David Mackay on Google
β β β β β Trump and I love animates...he comes to eacape those pesky democrats and test out the chew bones, me to use the dogwash and dryer on the 'ol undercarriage
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Keretina Chez Ransfield-Mutu on Google
β β β β β This Place Is the best for all the best stuff for my pet's
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jennifer bartholomew on Google
β β β β β Fantastic service today ! My son got a discount when he bought several items and was given an upgraded filter when the one we returned wasn't working .
Highly recommend Animates Rotorua !
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Matt Styles on Google
β β β β β Awesome service and friendly staff. They have sorted all our basic pet needs. Highly recommended for anything pet related.
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Clare Bear on Google
β β β β β Used DIY dog bath. Good sectioned off room and newer machine than Hutt one. But placing dog treats/confectionery around tills and front area in low bins manipulative and annoying, esp when I'm trying to walk 2 dogs and I'm on a crutch.
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Geekygirlnz on Google
β β β β β Love visiting Animates. The staff are always friendly. They have kitten/cat adoption days. Great supply of items for just about every pet.
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Sonja Fletcher on Google
β β β β β Although the employee was training she was very nice and was easy to deal with. Unfortunately I purchased the wrong size pads for the belt and was advised Friday shod be there by Tuesday and I received a call a week later saying the product had arrived. I thankfully sourced more from another pet shop in Rotorua as my dog was on heat and I didn't want to keep her outside at night.
As picture shows I brought and xl and was also sold medium pads to go with
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