Auto Collision Panel & Paint - Howick
4/5
★
based on 8 reviews
Contact Auto Collision Panel & Paint
| Address : | Auto Collision Panel & Paint 71 Union Road, Howick, Auckland 2014, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 2014 |
| Website : | http://www.autocollision.co.nz/ |
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M A on Google
★ ★ ★ ★ ★ Dropped my polo into these guys and they were fantastic. Awesome communication start to finish. Sorted everything with my insurer and had it back to me quick as. Couldnt be happier
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Sheryl Mcgregor on Google
★ ★ ★ ★ ★ So disappointed. They have had our specialised disability vehicle for over 8 weeks and have promised to communicate when it is coming back twice and have not. Wouldnt be so bad if we just knew when coming back. Meantime housebound and costing a lot to get to medical appointments and we are unable to get out and about. Can't recommend.
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Richard Barkhuizen on Google
★ ★ ★ ★ ★ Absolutely appalling service, would not recommend coming to these panel beaters. I had to wait over 4 months for my car to be repaired of a 'minor issue' in which every time I called up to get a status report on my car I was always told:
"I'm waiting for chasy machine, your car is next in line and should get on there by the end of the week"
That excuse was used for about a month
And
"Im just waiting for a part"
That excuse was used way too much to be believable
Only after two months of waiting did I get "good news" no my car wasn't fixed, I was getting a loan car, and not one similar to that of my bmw, but a Suzuki swift!
Well I finally got my car back, I was able to drive it around for roughly a week before it broke down on cascades road.
And then! After taking my car back to these guys and doing an assessment of the vehicle, I was told that I have to fork out 3k to fix my car, and that the issues were not related to the initial accident, which I find to be absolute bull! Before the accident my car was in tip top shape and never had an issue with it, so for me to get my car back and be told that
1. The issues were not related to the accident
2. I have to pay 3k to get it fixed
I am not happy, I would not recommend anyone to use this company! No matter what! Customer service is poor, workmanship is even worse
I would rate -5 stars if I could.
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James Speirs on Google
★ ★ ★ ★ ★ Did a great job with a minor repair on my vehicle. Only negative is that noone talked me through the repair on pickup. Maybe not necessary but would have been good.
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joeydudester1 on Google
★ ★ ★ ★ ★ The ultimate in Customer Service. The receptionist defines customer service excellence, does everything with a smile and is very professional with follow up and recognizing her customers. The team were great, they didn't waste any time helping me out. Excellent team and excellent service
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Cholena Main on Google
★ ★ ★ ★ ★ I am so glad I came across Auto Collision Panel and Paint this morning. They were super friendly and helpful. They fixed my car on the spot, delivered service with a smile and did an amazing job!! I can't recommend them enough! Superb customer service!
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Ben McLeod on Google
★ ★ ★ ★ ★ Highly recommend this business to anyone. They provided awesome customer service and an extremely high quality paint finish. Will definitely use this business again!
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Jess Kang on Google
★ ★ ★ ★ ★ Appalling service. They did not communicate accurate estimates regarding completion time leaving us out in the sun for hours after they told us to return. Very unprofessional. Called the office a few minutes after we were finally able to pick up the car, to ask for a cash receipt and the mechanic refused without explanation. When pressed on the reason, he lashed out like a child and hung up the phone. Overall unsatisfied and ashamed for them.
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