Barfoot & Thompson Panmure - Panmure
3.6/5
★
based on 8 reviews
Contact Barfoot & Thompson Panmure
| Address : | Barfoot & Thompson Panmure 28 Queens Road, Panmure, Auckland 1072, New Zealand |
| Phone : | 📞 +979 |
| Postal code : | 1072 |
| Website : | https://www.barfoot.co.nz/branches/panmure |
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John&Linda Hogg on Google
★ ★ ★ ★ ★ Rental agent Angela Yee , and Real Estate Agents Margaret Johnston and Phyllis Brooks, have done a fantastic job for us in managing tenants and in the sale of our property.We thoroughly recommend their services and thank them very very much for all that they did.
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Dominique Baguley on Google
★ ★ ★ ★ ★ Angela Yee is such a professional and helpful property manager. Couldn’t recommend her more highly for her efficiency, she always goes the extra mile and ensures all parties are happy with the service she provides!
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Chris Muir Butler on Google
★ ★ ★ ★ ★ John Gore provided us with great professional knowledge and support in the recent sale of our house. We were happy with the Sales process and the end result , especially given the current global pandemic .
Knowledgeable and communicated the process well
Thank you John
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Xindy Yan on Google
★ ★ ★ ★ ★ I visited the open home today at 12 noon, at 336 Panama road, Mt wellington, Agent Dragon Zhou was on site. It was a horrible experience and caused serious concerns on your operations and agent behaviours.
Here is a list of complaints filed against both Dragon Zhou and Jane Wang1. More than 4 tenants are still at the site, one of them is not dressed properly.
2. One bedroom is locked ,which cannot be viewed. Under Fair trading act 2003, the products need to be presented to the customers in professional and presentable manners.
3. ALL the rooms are fully occupied by rubbish or by tenants sleeping on the floor, making the viewing unpresented. More Importantly, it causes a huge H&S concern to anyone doing a house visit. Especially the garage, If the building structure is unsafe to walk-in plus full of hazard inside then a hazard sign is needed. Barfoot is fully responsible to the safety of the visitors during open home. Which we will raise this concern directly to worksafe NZ.
4. Agent Dragon Zhou knows barely anything of the house. This part of the complaint I hope it would be taken care of internally before taken further down to REA. Dragon Zhou and Jane Wang's agent licenses should be suspended until a full review has been completed.
Here are the questions I raise to Dragon Zhou, all his answers are "I don't know"1) What tenancy agreements is it?
2) How much is the current rent?
3) Is the Garage consent?
4) How old is this house, when was it built?
5) What is the reason the current owner is selling? and how long has the house been tenant-occupied ?
5. Phone manners, I got treated badly and hung up over the phone by Dragon. Jane Wang refused to reply to related questions via text message.
I hope this email reaches you well. I would like to hear a review and feedback in regards to the concerns and complaints raised.
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Tulani Clarke on Google
★ ★ ★ ★ ★ John Gore is extremely professional and an experienced agent to work with. John exceeded my expectations with his hands on knowledge of the market, attention to detail and ability to negotiate the sale to a close successfully.
Thanks Floyd
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Kanika Ranga on Google
★ ★ ★ ★ ★ Highly disappointed. Please teach your staff how to talk to your clients. If someone is not aware of the rules it is your responsibility to make sure they understand what the rule means and how it is going to be implemented in the coming year. We are paying a huge amount and it is our right to raise concerns regarding the property.
Thank you for your service!! Rude staff.
Angela was very good, she knew how to at least talk and genuinely help.
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Lea Stevens on Google
★ ★ ★ ★ ★ No recommendation from me was asked to remove this review but I'm unsure how to. So I'm going to leave it at no recommendation.
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Maybe Baybe on Google
★ ★ ★ ★ ★ Poor service from a company with such a highly rated name.
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