Busy Bees Cleaning Services - East Tāmaki Heights
Busy Bees - Commercial Cleaners | Home Cleaning | Carpet Cleaners - Busybees.co.nz
Professional Cleaning Services - Commercial, Domestic & Carpet cleaners in Auckland, Hamilton & Christchurch. .
About Busy Bees Cleaning Services
Busy Bees Cleaning Services Ltd is a New Zealand owned and operated Company specialising in all types of cleaning
Our Head Office is based in Mt Wellington, Auckland – Directors Ian & Judy Olliver. We do have a dedicated Regional Owners that provide dedicated customer service and provide residential and commercial quotes – no obligation.
With five separate cleaning divisons for both residential clients and commercial businesses, we are able to offer a full and complete custom cleaning regime.
Regional owners are highly experienced and fully responsible for ensuring our clients remain a top priority and assign cleaning teams deliver high quality service and meet client expectations.
Contact Busy Bees Cleaning Services
Address : | Busy Bees Cleaning Services 3 Magilligan Close, East Tāmaki Heights, Auckland 2016, New Zealand |
Phone : | 📞 +8879 |
Postal code : | 2016 |
Website : | http://www.busybees.co.nz/ |
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Rose Harnish on Google
★ ★ ★ ★ ★ Used the Rotorua team for a move out clean. Below average cleaning. Not impressed by the attempted resolution, would not recommend
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Andrea Donoso on Google
★ ★ ★ ★ ★ Nalveena and shazlin cleaned my whole house. They did an amazing job. Amazing service. They were on time. We are super happy with the service.
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Jo Franks on Google
★ ★ ★ ★ ★ I contacted this company to clean our home and after taking all details from me including address, time & date and instructions on where the key would be they didn't show up.
I contacted them and we agreed they would visit the next day with the same instructions.
They turned up, found the key, called their boss to confirm the address and decided because nobody was home, they still couldn't be 100% sure it was the right house..
I contacted them again and explained that it was becoming quite difficult to arrange and the Tauranga Manager said "look if it's too hard, we won't bother" and hung up.
Terrible customer service - didn't even get to experience the cleaning service.
Strongly recommend avoiding this company.
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Ana Paskaleff on Google
★ ★ ★ ★ ★ I was moving out of my flat and needed a move out clean. I found the online instant invoicing that Busy Bee’s had really easy to use and getting an instant quote was great. We did a normal clean of our flat beforehand, I ticked that it was in ‘good condition’. Fiu and Kelly did a meticulous clean, and for such a reasonable price. We were really impressed and will definitely be using Busy Bee’s again.
Thank you!
Ana
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Chelsea Smith on Google
★ ★ ★ ★ ★ I hired them to do an end of lease clean - cost nearly $200 more than the quote said and the landlord rejected the clean as it was not up to standard. After I paid nearly $600 for the clean - I then had to scrub tiles, wipe walls and clean the kitchen again. Do not recommend. I contacted them to make it right and received poor communication where they said they would however never followed through. Was a waste of my time and money.
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Melissa Ansell-Bridges on Google
★ ★ ★ ★ ★ Got a quote of $202 for an end of tenancy clean. They came 40 minutes late and said that it’d cost $425. Tried to say gst wasn’t included and they wouldn’t clean the walls (despite their website saying the opposite). We disputed the cost and after an hour they said they couldn’t do it that day, even though we’d booked it in weeks before. Don’t use them, absolute scam.
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Belinda G on Google
★ ★ ★ ★ ★ The girls were so lovely and accommodating but missed a few areas I mentioned. Paid good money but job not quite finished. 98% satisfied.
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Kezzie Griffiths on Google
★ ★ ★ ★ ★ IMPORTANT: PLEASE READ THE REVIEWS CAREFULLY AND DON'T MAKE THE SAME MISTAKE WE DID.
I wish that I had read these reviews before I booked with Busy Bees. At first I was optimistic about using this service, though the customer service via phone and booking could be improved.
We booked an end of tenancy clean for a 3 bedroom house along with wall cleaning, communication was great and they were kind enough to perform the service even though we could not meet them there - because of this we paid 1/2 of the price before we had seen the property.
The Kitchen was barely cleaned, the top shelves of all cupboards still dirty and not even so much as wiped (As if we might not see them??) several wall cupboards and their doors were not wiped down or cleaned at all. The toilet room was also unsatisfactory, the toilet itself still covered in dust and dirt, the window sill not wiped properly at all.
The rest of the rooms in the house were cleaned decently but they were not hugely dirty aside from needing a vacuum and wipe down of sills and walls.
When I contacted them after viewing they essentially called us liars by saying that they had cleaned properly and to our requirements (Which was untrue, I was literally looking at the things they hadn't cleaned!) They they said to us that for the state the house was in they should be paid more - we had called them before the booking and told them that unfortunately be hadn't been able to do a pre-vacuum before they came so they knew already that a decent vacuum was needed.
There was no offer to come back and amend the issues and contact became quite rude - we told them we would not pay anymore.
They have so many negative reviews, lets hope they learn from them. Pictures of some of the filth below.
Our cleaners were - Mohammed and Zulekha.
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