Coastal Electronics Palmerston North - Palmerston North Central
3.5/5
★
based on 8 reviews
Samsung Sony Panasonic LG Brother Pioneer Whiteware and TV Warranty Repair - Coastalelectronics.co.nz
Welcome to Coastal Electronics Ltd.
Coastal Electronics Ltd. is an Authorized Warranty Service Centre for domestic appliances repairs, including both Brownwares and Whitewares, located in Wellington and Palmerston North. It has been operating since 1989.
We have ESTA certified technicians to meet all of your electronic expectations, whether it's Manufactuer Warranty, Extended Warranty, or Insurance claim related.
- TV, PLASMA, LCD & LED
- AUDIO & VIDEO
- AMPLIFIER (AMP)
- DVD MULTIZONE / DEZONE
- HOME THEATER
- WARRANTY WORK
- EXTENDED WARRANTY REPAIR
- INSURANCE QUOTES
- Refrigerator
- Washing Machine
- Dryer
- Cooktop
- Dishwasher
- MICROWAVE OVENS
- PRINTERS
- COMPUTERS
Contact Coastal Electronics Palmerston North
| Address : | Coastal Electronics Palmerston North 310 Rangitikei Street, Palmerston North Central, Palmerston North 4410, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 4410 |
| Website : | http://www.coastalelectronics.co.nz/ |
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L J on Google
★ ★ ★ ★ ★ Quick service, repair service completed and returned the item with in 24 hours. Item was not properly cleaned post repair and scuff marks were present on the display screen however a cloth was given to clean it.
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Bruce Manninen on Google
★ ★ ★ ★ ★ I had an interesting experience with these guys. I rang and asked them about a possible repair to my TV. I was put off by the person that answered the phone. He was not an asset to the business. After looking around at other businesses I did end up back with them. They were helpful with advice for the repair and ordered the part. But it then took 3 weeks after the part ended up at their wrong store. Communication was zero from them. We had to keep following up to find out what was happening. Eventually we got the TV back. There have been no further problems and I thought the price was resonable.
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Dean Philpott on Google
★ ★ ★ ★ ★ Is customer service dead? It certainly appears to be at Coastal Electronics, I took my AV receiver in for repair, I was told they would investigate the problem and come back to me in 3 or 4 days. after 7 days I called the shop for an update to be told the technician working on my receiver wasn't around and he would call me back that afternoon... I never got that call. This happened on 2 other occasions until eventually I went to the shop to try and get some answers, I was fobbed off yet again and told I would get a call that afternoon, Someone did actually call me this time and explained that I needed a new Audio PCB, "great so how much is that?" "I'll send you a quote". Well i'm sure avid reader you can guess what happened next! It took another couple of days for Coastal to send me that quote. The cost of the repair wasn't financially viable so I declined and told Coastal I would be picking up my receiver in the next few days. I left it three to be on the safe side. Lo and behold when I did eventually get there I was told my AV Receiver wasn't even on site! I had to go back the next day and eventually I was able to collect my property. So in summary a miserable customer experience that cost me $70.. beware.
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Michael Morgan on Google
★ ★ ★ ★ ★ I have had two monitors repaired here, both of them have come back damaged upon repair, indicative of an improper environment of which they repair in. Of particular note one repair job was held for a month and returned without any work completed on the monitor, whilst charging that work had in fact been completed. Look elsewhere guys, this business really damages your workflow along with your electronics.
Edit: To reply to your comment, I was aware of Noel Leeming's shortcomings. I am referring to the repair slip received with the (second) monitor stating "Motherboard replaced" which is a disparity within your clams. Secondly, you have effectively agreed that you did damage two individual monitors beyond the state deemed acceptable by not commenting on it. I am talking about two individual monitors here, not one monitor. you guys broke the first one last year by dragging it across the floor or something. This time you did the same but got material stuck behind the LCD panel as the icing on the top. You can blame Noel Leeming all you want but it is poor considering you won't touch on the initial issues.
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Anshul Khanna on Google
★ ★ ★ ★ ★ James was awesome for fixing fridge. Very fast
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Alan Gordon on Google
★ ★ ★ ★ ★ Got my old pioneer amp back after I blew th IC, putting too much volume thru it. Took a long time to get parts in country, but great to have it back working!
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Martin Douglas on Google
★ ★ ★ ★ ★ Took my power inverter to get fix, haven't got it back after 12 months.
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Gavin Allanson on Google
★ ★ ★ ★ ★ Avoid this business completely. I would give a negative score if possible. I took my AV receiver in 5 months ago, I rang after I had not heard anything a couple weeks later. I was told the tech was looking at it. A few weeks later I rang and was told I would be called back in 5 minutes, they never rang so I had to call. I was told the same thing. I left it another week and I was told that they were waiting on parts and it would be a week. When I rang back a week later I was told the same thing. They then stopped taking my calls and 5 months later I had to ring another store and threaten legal action to get a response. 2 days later I recived a text saying it was fixed and ready for collection. I picked it up and paid the repair fee without an apology. When I got home I plugged it in and found they had not fixed it at all.
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