Copthorne Hotel Palmerston North - West End
3.9/5
★
based on 8 reviews
Contact Copthorne Hotel Palmerston North
| Address : | Copthorne Hotel Palmerston North 110 Fitzherbert Avenue, West End, Palmerston North 4410, New Zealand |
| Phone : | 📞 +89 |
| Postal code : | 4410 |
| Website : | https://www.millenniumhotels.com/en/palmerston-north/copthorne-hotel-palmerston-north/%3Fcid%3Dgplaces-copthorne-hotel-palmerston-north |
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Hotel
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| Description : | Simple rooms & suites in a contemporary hotel featuring a restaurant, a bar & a gym. |
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Nitesh Prabakaran on Google
★ ★ ★ ★ ★ Pretty average hotel. Checked in at 5pm and the room was very hot. No air-conditioning! There is a cooler in the room but doesn't do much. Expect better value for money
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kavan little (killaK158) on Google
★ ★ ★ ★ ★ Bed was comfy very pleasant staff. Put in extra effort unlike most. Breakfast was good for the price would definitely come back
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ian dawson on Google
★ ★ ★ ★ ★ A very comfortable hotel accommodation centrally located on Fitzhrrbert Ave by the CBD Square.
Good facilities well maintained , clean & tidy. The staff are friendly & very helpful
if you need any additional information.
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Ros Horan on Google
★ ★ ★ ★ ★ Excellent place to stay with very warm and helpful staff. Being so close to city centre is a bonus being able just walk. They serve a very good breakfast with lots of choices to choose from.
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margaret treacy on Google
★ ★ ★ ★ ★ Room we had was really hot, the two fans just circulated the hot air, so they put us in to a balcony room at no extra cost. Absolutely great service and they went out of their way to accommodate us. Really appreciated it and both times we have been here the service has been great. Our go to place when we come to Palmerston north.
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Steven Jenkins on Google
★ ★ ★ ★ ★ I stayed at the Copthorne for 4 nights to attend a business course at the nearby Massey University.
I was staying on level 6 facing west (great sunsets).
Very dated from the outside, my expectations were very modest before walking inside. Half done construction work at the gate entrance.
Staff 5/5: The staff were great. Welcoming, friendly, would go out of their way for you.
Comfort 3/5: I found the bed to be too soft and pillows seemed quite old and not comfortable. The room was very hot, no aircon, and even though the Dyson fan helped cool the room, it is too noisy to be on when sleeping.
Cleanliness 4/5: couldn't find any fault apart from the towels smelling a little musty.
Noise 2/5: of the 4 nights I stayed, two of the nights/early mornings I woke up to outside noise of trucks and rubbish truck. The windows are very thin. The loud slamming of other rooms' doors was also quite intense.
Summary: Staffed really well but an aging building that needs a refurb to add comfort to the Guest.
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David McClelland on Google
★ ★ ★ ★ ★ Great hospitality team, both front of house as well as the catering team. Despite the COVID-19 Red Light Level the team provided a wonderful experience for 12 Volunteer Fire Fighters from all over the bottom of the North Island to participate in Leadership Workshop. The rooms were very comfortable as well as clean and airy. The food offered was delicious and plentiful as well having to go the extra mile in individually serving to help mitigate viral infection. Thank you to the whole duty team in making our course a total success as well as memorable for the right reasons.
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Alison Lewes on Google
★ ★ ★ ★ ★ Very pleasant surprise to find consistently lovely and helpful staff, right from reservations team on phone, to management and checkout. Also very happy to find our room was so well appointed too. Heater, cooling unit and windows that open. Great morning sun (odd numbered room). Comfortable bed, chair and desk. Large tiled shower and marble effect bathroom countertop. Minibar, nice looking and reasonably priced menus plus room service. Highly recommended
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