Danske Møbler Furniture - Three Kings Showroom and Factory - Three Kings
Danske Møbler New Zealand Made Furniture, Stressless Furniture - Danskemobler.co.nz
Danske Møbler Award winning furniture includes dining tables and chairs, Eden outdoor furniture, lounge and bedroom suites from leading designers and manufacturers. Come visit our Danske Mobler Showrooms across New Zealand.
About Danske Møbler Furniture - Three Kings Showroom and Factory
Welcome to Danske Møbler
My parents, Ken and Bente Winter, were born in Denmark and immigrated to New Zealand in the 1950's. From modest beginnings in 1958 to an international family company employing over 100 people, Danske Møbler has evolved to become one of the leading home furniture companies in New Zealand, expanding to cover all of the country's major centres through its own retail stores and with carefully chosen and appointed family owner dealers.
With its own furniture factories in Mt Eden, Auckland, you can be assured of excellence in craftsmanship alongside the best of local and carefully selected imports to fully complement the range.
The passion for fine furniture and the management of the business has been passed onto a new generation. But in every piece of furniture you will still find the same pride in design excellence, flawless construction and superb customer service that has characterised the company for more than 45 years.
When you choose Danske Møbler, you know you're choosing style, quality and value. That's a decision you will never regret.
Allan & Kerry Winter
Contact Danske Møbler Furniture - Three Kings Showroom and Factory
| Address : | Danske Møbler Furniture - Three Kings Showroom and Factory 983 Mount Eden Road, Three Kings, Auckland 1024, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 1024 |
| Website : | https://www.danskemobler.co.nz/ |
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Sue Beamish on Google
★ ★ ★ ★ ★ Very happy with in shop experience when choosing lounge suite, due to Covid delivery was delayed, but when suite arrived we were very happy with it. The delivery men were very good and helpful too, unpacking furniture and removing all wrappings. All in all excellent service.
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Jo Wilson on Google
★ ★ ★ ★ ★ Lovely, helpful staff, not pushy but very efficient - Elaine was excellent. I purchased a Stressless chair, and when it was delivered I realised the colour I had chosen didn't work in my room :( The team at Mt Eden, especially Abraham the Store Manager, have sorted this out for me with no complaint - so happily, I will receive my new chair on Monday. I highly recommend the friendly team at Danske Mobler Mt Eden!
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Hamish Patel on Google
★ ★ ★ ★ ★ Great delivery service, guys turned up and even took the packaging when I asked them to, love the quality of the couches
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Mark Maginness on Google
★ ★ ★ ★ ★ Delivered the outdoor furniture to us damaged and 12 months later still refusing to do anything about. Now being told its wear and tear. It has been a terrible experience and would never shop here again.
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Aldrich Rasco on Google
★ ★ ★ ★ ★ Excellent sales and marketing by the team. Sapna and the crew were an absolute delight. Congratulations!
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Andrew Jonas on Google
★ ★ ★ ★ ★ Top shop we have decades of good service and quality furniture from the Danske Mobler group
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V D on Google
★ ★ ★ ★ ★ 1/ No deliveries on Saturday (so you have to take time off work to receive deliveries and actually purchase from this company if you are a working professional). Every other furniture company offers weekend deliveries.
2/No credit card facility without a surcharge, so they require a bank transfer or EFTPOS only unless you want to be stung with a fee (seriously, in 2021?!). No other store or major competitor does this.
3/ Item ordered not in stock despite reassurance from sales staff that it was available and in Auckland, and just needed to be unloaded from the container. Turns out there is a backlog of 16 containers to unload before this, and I still have not heard when my item is expected to be arriving. Thank god I refused to pay a deposit in advance, as they were adamant it would be delivered imminently in order to secure the sale, which was clearly not the case.
Reply to response:
Thank you but the delay has resulted in me finding the furniture elsewhere and having it delivered the next day on a Sunday.
If you indeed do Saturday deliveries, why do all your staff say you only do weekday deliveries?
Does it need an escalation to the manager and a negative google review each time to have a Saturday delivery offered??
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Gordon Tian on Google
★ ★ ★ ★ ★ Very poor purchasing experience. I ordered a TV unit in mid December 2021 and was told it was going to be delivered in Feb 22. Didn't hear from them ever since, and when I called in Jan 22 to keep tabs on progress, they told me it was never realistic to expect it in Feb 22. Instead they told me it will be June 22.
Then I called in March 22, and they told me that delivery will be next Tuesday. I asked why they did not proactively tell me about the delivery date. I would never have found out if I hadn't called them. They said that's not their process and will only inform the customer one day before delivery date. That's such poor processes and service. Your customers actually have jobs that they have to go to, so one day's notice is very disappointing.
I then asked to be transferred to the manager and then it went to another line which disconnected after a few rings. I would give them 0 stars if that was an option.
Danske Mobler pitches itself as a quality furniture store that aims at the more expensive end of the market. However, the service is such that it's not different from buying from a low end store. A customer should not be the one that is actively chasing you. You should be proactively informing the customer.
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