DNA Housewash - Rosedale
2.9/5
★
based on 8 reviews
Auckland's Leading Housewash & Gutter Cleaning Experts | DNA Housewash Ltd - Dnahousewash.co.nz
With 33+ years of experience in the Housewash industry, our team of highly experienced staff are also experts at Gutter Cleaning, Roof Treatments and Gutter Guard Installations.
About DNA Housewash
DNA Housewash operates from Orewa to Papakura, and throughout all suburbs of Auckland. To obtain your no obligation, free quote please complete the following form.
Contact DNA Housewash
| Address : | DNA Housewash 331 Rosedale Road, Rosedale, Auckland 0632, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 0632 |
| Website : | https://www.dnahousewash.co.nz/ |
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Terry Chandler on Google
★ ★ ★ ★ ★ One of the worst experiences ever!
Roof tiles dented and buckled in multiple places as a result of cleaners walking on the roof and house still dirty after house wash.
When they returned to redo the cleaning process the front entrance door was water blasted ripping the wood apart and ruining it.
Contacted them about the damage and they refused to accept responsibility of repair.
Will never ever consider using this company again!!
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Brooke McCowan on Google
★ ★ ★ ★ ★ House looks good after wash however was told on my original quote, their own tanks would be used to find out they ended up using my water. Windows included in house wash? A hose being squirted at the windows is not washing windows. There was no brush or squidgey used. Workers returned 2 weeks later to redo windows and once again a hose squirted at some windows to still have it drying with water marks all over it. Will not use again.
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tim neville on Google
★ ★ ★ ★ ★ After receiving a cold call from DNA and agreeing to a quote for a pre-sale house wash, they were supposed to be washing my house this morning. They knew that I had a photographer booked for Monday as we had discussed that the house would need to be washed this week. Not only did they not arrive at the house this morning, I just received a text message (not even a call) saying they would no longer wash my address because it's too far away.
I found it hugely unprofessional; firstly because they approached me, agreed to wash my house, booked in a date (knowing I needed it done urgently and knowing my address throughout the process), did not turn up at all, and sent me a text after it was meant to be done. Luckily Wicked Wash were able to step in and help me out this weekend.
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Margaret Robins on Google
★ ★ ★ ★ ★ Karl arrived, knew exactly what he was doing. He did a great job on my gutters, very efficient and pleasant. Thank you DNA for great service!
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Carol Knight on Google
★ ★ ★ ★ ★ Firstly I got bumped from agreed day. We used DNA 3 years ago and thought we would use them again as they had a 3 stage process to clean gutters. The third stage was to spray with a moss and mold treatment. When the chaps arrived and I discussed this the guy said I have done this for 4 years and there is no stage 3. We only use that treatment on roofs. Maybe it's in the detergent when we flush. Buyer beware that you get what you pay for. The office lady agreed to a $45 credit.
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Hamish Draper on Google
★ ★ ★ ★ ★ They did an outstanding job cleaning the outside of my house and the carport roof. I started and couldn’t get rid of the grim, and was taking too long. They came along and used their special cleaners and equipment and have done an amazing job especially considering I couldn’t even remove the grime myself. Also very good with the communication from the office. Cheers
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Todd Hunter on Google
★ ★ ★ ★ ★ Well I work for Dna housewash we are a very solid crew of men trained and equipped to do any jobs. Just call us anytime for a professional job.
Just a pity the boss has let a very unqualified person take the rains and let go five of the hardest trustworthy workers they had
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Tim Heeney on Google
★ ★ ★ ★ ★ Was recommended DNA Housewash by roofing contractor and arranged with them to clean my gutters.
I asked for before and after photos for my reassurance but apparently thats "uncommon" and "we have 30 years reputation doing this"
They arrived on the morning as promised but when leaving didn't properly close my gate and my dog was able to escape.
I returned home to secure my dog and discovered one corner of the gutters atleast 15mm deep with sludge. Asked them to return which they promised to do the next day, which they did not so I have no confidence the rest of the gutters have been cleaned properly or at all.
3 days later:
Update, after not hearing from them for 3 days and incurring the cost of buying the cleaning solution and ladder and doing it myself over the weekend, they showed up unannounced and hopped up on the roof to do the work. I told them to leave.
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