Edith Cavell Lifecare & Village - Sumner
4.6/5
★
based on 8 reviews
Contact Edith Cavell Lifecare & Village
| Address : | Canterbury, Edith Cavell Lifecare & Village 40 Head Street, Sumner, Christchurch 8081, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 8081 |
| Website : | https://heritagelifecare.co.nz/find-a-location/christchurch/edith-cavell-lifecare-village |
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Ferne Jamieson on Google
★ ★ ★ ★ ★ The care and attention is amazing. The staff are very gentle and have made my mum's life as comfortable as they possibly can by meeting all her needs physically and emotionally. Thank you to you all for all you do. Your hard work through this difficult time is very much appreciated. Kindest regards Ferne and Paul and family.
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Naj Wooly on Google
★ ★ ★ ★ ★ As a staff's point of view. I have worked in this place for quite some time already. I have cherished every moments I have with my residents. I loved and cared for them as my own family. Even though how much I loved working this place, its quite frustating sometimes that you are takin for granted by your manager. We are always under staffed. I know we need the supporting papers from them to for our Visa but we felt like we have been taken advantage. Im posting this in behalf of all the lovely staff of Edith Cavell. It wasn't like this before. Every one is doing their hardest part with their job but hopefully the manager can see it and please be good with your staff. Appreciate the people who are working hard to keep the company going, do something before its too late.
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Adrienne Laredo on Google
★ ★ ★ ★ ★ My elderly mother, Peggy Miller 93, has recently moved into an independent townhouse. Right from our very first appointment we have received the best service and attention from Sharryn Pidgeon. She could not have been more helpful throughout the entire process offering us the best information and advice possible to make the process as easy as possible. With the interruption of the lockdown Mum's auction was delayed and all dates had to be reviewed. Sharryn kept in touch throughout. Now that Mum is settled and loving her new home Sharryn is still assisting us with little extras and reassurances. She is a very professional, caring and knowledgeable person extremely well suited to her job. Already we have learnt that all the other residents really love her for her constant care also.
We met Moira prior to moving in and once again she could not have been more helpful or welcoming. Same goes for Dave the gardener. We have discussed our plans for Mum's garden and he is more than happy to help carry out her wishes with the big things - three pittosporums were removed prior to moving in making the garden a lot lighter and nicer to look at. We can now add Mum's touch - when it stops raining!.
All in all our family could not have received a better welcome or any more help with very big next stage of Mum's new life.
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Duncan Currie on Google
★ ★ ★ ★ ★ Edith Cavell is in beautiful Sumner, and easy walk (or wheelchair trip or drive for the elderly) to the beach. My mother had a large unit with a sunny courtyard and it gave her much pleasure. The staff were delightful and I couldn't ask for a more attentive, caring and professional nursing staff. They have a lot of events and involve the residents in feedback and improvement ideas.
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Shannon McGarry on Google
★ ★ ★ ★ ★ I fell In love with this facility the moment I walked in the door, I knew it was right. Far exceeded the others I had viewed that day. My mother has been a resident now for a year and visiting with her in the beautiful surroundings and being greated by the amazing staff is one of my favourite things. Very caring staff feel like family. I plan to end up retiring there myself one day (not too soon).
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Dawn Dart on Google
★ ★ ★ ★ ★ Mum just moved into a beautiful renovated townhouse. Wonderful gardens. Terrific people who helped us with every step to make Mum’s transition to her new seaside home. Thank you Sharryn, Scott and team for all your support and kindness.
Mum is so happy and settled. ?
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jacky bowring on Google
★ ★ ★ ★ ★ My Mum spent her last days at Edith Cavell and we were so grateful for the staff's kindness and care. Dad is now in a studio unit, it's a beautiful room, cosy and comfortable, and he has been enjoying all of the activities, good company and great food! We found the process of buying the unit was easy, with plenty of help from Sharryn in understanding about how things work within the setting of a retirement home. The staff are great, always friendly and welcoming, we've appreciated Maria, Rose and Scott, who are all very helpful. The grounds are beautiful, with gorgeous big trees, lovely flower gardens, as well as the views to the hills - and a short walk to the beach.
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Craig Stapley on Google
★ ★ ★ ★ ★ Our beloved dad (Dale) lived at Edith Cavell for 9 months, and from the initial visits to purchasing a studio with the help from Sharryn Pidgeon, we found the experience very positive at a challenging time. She was compassionate, professional and a great communicator, right through to selling the studio on dad’s passing. Dad very much enjoyed his time at Edith Cavell and was happy here, he was free to have his own garden area with his prized bonsai pot plants. The staff were so good to him and supportive of his family and friends too. Scott, Maria, Rose, Bill to name a few and all the other wonderful staff members made Edith Cavell a family of sorts to dad with a lovely community feel and high level of care. Thank you to you all. Sarita and family.
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