Escea Fireplace Company - Green Island
4.5/5
★
based on 8 reviews
Contact Escea Fireplace Company
| Address : | Escea Fireplace Company 17 Carnforth Street, Green Island, Dunedin 9018, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 9018 |
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Jeff Sewell on Google
★ ★ ★ ★ ★ Escea provided excellent information with regard to our proposed new fireplace. We opted for the DS1150 to service two rooms. Creating the chimney in the Lounge from corrugated iron to replicate a musterers hut fireplace had them thinking outside the square. Result just as we had hoped. Thanks Steve Joint and team.
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Alan Sheddan on Google
★ ★ ★ ★ ★ This Company never fails to amaze me - the service you get absolutely amazing - every time, maybe it's because it's based in the " Mainland " just good old fashioned service.
I needed assistance rearranging our DS1400 fire bed - Steve Joint came on board and made everything so easy - thanks again Steve.
Escea you can be very proud of your staff.
Alan Sheddan
Waipu
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Michael Petrove on Google
★ ★ ★ ★ ★ ESCEA provide prompt and friendly follow up service. Their gas fires are great and easy to use. We would recommend ESCEA to anyone. They're also NZ made :)
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Ann McMahon on Google
★ ★ ★ ★ ★ A beautiful fireplace and excellent service. Escea has partnered with customer focused suppliers (Chazelles) and professional installers (The Fireplace Guys) in Sydney that have made this experience seamless. We had a minor issue after installation and the response from Escea (thanks Steve) was friendly and quick. A technician was out within a week and sorted it out. Highly recommended.
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Robbie Kirkwood on Google
★ ★ ★ ★ ★ Moved into my new house with Escea Gas Fire, didn't need to use the fire till the winter, turns out it wouldn't start. I got in contact with Escea regarding my problem they were immediate in helping me resolve the issues, they sent me details of my local repairers, they were extremely helpful when diagnosing the problems, we received multiple call backs from Escea technical help late at night and one guy was even travelling interstate when he called me back, then when new parts were required they were dispatched with efficiency speeding up the whole process. I couldn't thank the Escea guys enough they do a great job and recommend you use them if needed, the service was excellent !
Thanks again Escea..
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Tony Eyles on Google
★ ★ ★ ★ ★ Escea is an awesome NZ brand - we put in a DX1500 that ducts warmth throughout our old villa. The fire is a beautiful focal feature of the lounge and functions as central heating. The team at Escea are great to work with - and its comforting to know you have local support for what is a high tech appliance.
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Chris Canavan on Google
★ ★ ★ ★ ★ Very pleased with the DFS730 stand alone fireplace and a great focal point for the living space. Contemporary design features really show this off in a modern setting. Our gas fitter/installer was not familiar with Escea so was struggling a bit with some of the installation instructions, but full marks for telephone support from Escea to guide him through to a successful job well done. Customer support is excellent and the product equally impressive.
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Annette Bridgman on Google
★ ★ ★ ★ ★ Amazing customer service. They will work work with you until they are satisfied you have the perfect solution. The fires are stunning too - contemporary, elegant and warm. We have now got an outdoor version to match our inside one and we didn't even look at another company when it came to choosing the outdoor setting. No hesitation in recommending you buy from Escea.
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