Flagmakers - Digitex Wellington - Petone
3.2/5
★
based on 8 reviews
Contact Flagmakers - Digitex Wellington
| Address : | Flagmakers - Digitex Wellington 8 Waione Street, Petone, Lower Hutt 5012, New Zealand |
| Phone : | 📞 +898 |
| Postal code : | 5012 |
| Website : | http://www.flagmakers.co.nz/ |
| Categories : |
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Grace Belworthy on Google
★ ★ ★ ★ ★ Extremely helpful, really friendly, and great flags - they really know their stuff.
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Mark Calcott on Google
★ ★ ★ ★ ★ Masks took over a month and it was difficult to get in contact with the company.
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Stephen H on Google
★ ★ ★ ★ ★ Mask straight out the bag and first try on. snaps straight away at the stitch. very delicate.
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Sassie D on Google
★ ★ ★ ★ ★ Paid $135 over 4 weeks ago, followed up twice (2nd time over a week ago asking for a refund) no reply, no refund, no product, no update emails as specified. If the business cannot cope with the influx of orders then don't take people's money!
UPDATE: Flagmakers finally did the honourable thing & refunded my money (after multiple emails & a 6 week wait). Thank you.
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JETT The Greyhound House Horse on Google
★ ★ ★ ★ ★ Sign on the door said they were running 7 - 10 days from order. it was 15 days since my order and the response I got was "so are 2,000 others" as if that was my fault. I waited 10-15 mins to be told come back the following afternoon and it will be ready. It wasn't so after 16 days wait I had to wait another half hour for them to make one. With no real apology.
Post Owners Response Post
You never mentioned anything about E Mails Or Prioritization of Auckland Health Workers The Communication was completely in your control Having both my E mail and Phone number and The sign on your door being wrong. I would have appreciated a sincerer apology at the time instead you made a promise to have ready the next day and when I turned up I had to wait for you to make it. So at best your response is inaccurate.
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Chanel Allen on Google
★ ★ ★ ★ ★ Ordered 4 flags over 2 months ago after seeing you on TV. Spent over $400 and have not received our flags. Previous review a month ago said that you were running 7-10 days from order. We have waited 61+ days and have nothing. Sent a follow up email one month ago and Kathryn replied to say she would get back to us in regards to the wait time. We have not received an email back from Kathryn since. Really disappointed
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Kim Meads on Google
★ ★ ★ ★ ★ CALBENI FLOORING 1A RUTHERFORD ST LOWER HUTT - Thanks for the excellent , professional, detailed, friendly service - very prompt with communication and delivery! Thanks Team the Flags are looking MINT!!
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Elizabeth Hoffman on Google
★ ★ ★ ★ ★ I ordered 4 masks 3 weeks ago. Was told 7-10 days and then another 7-10 days. I haven’t had a update in a while and emailed for an update. They have my nearly $100 and my husband had no mask to take the train this morning.
EDITED TO REPLY TO OWNER: I got the generic updates that provided no truthful timeframes (your website insists it's a 7 day wait, not 3 weeks). You have to provide REAL timeframes and stick to them, it's just basic customer service. Also, I finally got a refund yesterday because I bought elsewhere. You really should cease taking further orders until you clear your backlog.
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