Genius Homes - Washdyke

We are delighted with the house build and the project managed by Genius Homes. We would recommend them to others and, if building again, use them for a future house build. Pros: Genius offered modern designs The design was modern and well thought out. We liked the use of large double sliders & windows in the lounge/dining area to allow for views and sunlight. The sliders opened up to the good-sized decking area included. The bedrooms were a reasonable size and included large wardrobes for storage. We slightly altered the kitchen (extended bench & bench top upgrade etc.), and the bathroom plan removed a wall to make a combined toilet/ bathroom allowing for a more oversized shower), This change was relatively easy to do as an added extra/upgrade and would recommend. The products used for the exterior and interior fittings were of good standard/ quality. i.e. Vanity - Good brand - light switches etc. Genius Homes have an excellent team of dedicated people, which made it relatively easy from picking the interior/exterior fittings to the onsite completion/finishing off. Pros: Good value/ reasonable pricing. Some minor delays to delivery date due to covid - but all worked out well. To view the house, you can search Toko Mouth Beach House - Thanks again for an excellent product/service to Genius Homes Jerome/Alison/ Annette & Team Ian and Tanya Wilson

Great trains

Friendly staff, amazing homes! ?

Very poor follow up, and poor service. Escalated the complaint to the director Kingsley Smith and he assured me he would look into, and then he also never responded.

These guys are unbelievable - DO NOT deal with them. We have been waiting over 18months for a project to be delivered to site (was meant to be a 3 month build). I have got to the point that I dread a call from them as it will be another let down and reason that the house cannot be delivered. One of the worst experiences we have ever had. These guys changed project managers 3 times (4 different people) during the build, and each one had a different reason for the delays and assured us that they would be taking charge and getting it sorted - they were quick to throw the previous PM under the bus which is very unprofessional and always made us raise an eyebrow. The deal was a house delivered to site and that they would take care of everything to do with it if we cleared and prepared the site (which we did) but then they started telling us that some fence would need to be removed, then it was we needed to alter the ground conditions, then a tree needed chopped down - they tried to get us to do these and we had to push back to get them to do it. Then they needed a digger to pull the truck up the paddock (because after 6 months of drought when they didn't deliver it, it had now rained) but this brought its own complications - they now tell us that they will need to cut a 4m wide track 400mm deep through our paddock, oh, and the power lines would need to be turned off. They also tell me that while they will put the dirt back in the track and track roll it, they wont reseed it, that will be our problem. So, because I have a contact with the local power company, this ended up on me to sort, which I did, only to find that they (Genius) can't deliver due to permits from the local roading people and council - would have been nice to know this before arranging the power company to disconnect. We then book in a date, (2 weeks in advance on the next window for roading and power) and the day before they ring me to tell me that they can't deliver the house because they haven't got a trailer. That's where we are at now - still no house, I can't even comment on the build quality, BECAUSE ITS NOT HERE (but they did stuff up a bunch with this also - walls the wrong colour, lights in the wrong place, heatpump moved without telling us - and this is just what we have seen from the photos. I say again DO NOT USE THIS COMPANY.

Can't wait for our genius home house to arrive here at the end of this year, we are counting down the months!

Putting everything in motion has been straight forward. The team are all able to fill in if anyone is unavailable, and the planning stage has been easy with plenty of choice. I would be keen to review again at the completion of the project, but so far, everything has happened within the timeframe stated.

During February 2021 we purchased a section and signed up our build with Genius homes. We asked for an all inclusive price and a completely hands of build for us. Genius provided a price and schedule which was only delayed 3 weeks due to covid. The house arrived on site in November and they made sure we were compliant and in the house for Christmas. There were no changes to the budget aside from our own variations. I think our build shows how well run and efficient the Genius homes process is. Our bank manager was super surprised at our build being completed in the time frame it was, given the climate of materials delays and shortages. We are extremely happy with our experience with Genius. They are a great team and all boxes ticked as far as we are concerned. Well done Genius we will be recommending you to others.