Harbour City Security - Ngauranga
About Harbour City Security
People think that we have a large crew of technicians, but generally there are four or five. They can cover many kilometres every week going from the Kapiti Coast, to the Wairarapa and all over the Greater Wellington District so their vehicles are seen out and about a lot. The combined total number of years’ security industry experience for our technicians is over 46. This means that they are able to work on any alarm panel that we come across and believe me we’ve seen it all, including one many years ago that had been put together in a biscuit tin. We still managed to hook it up and get it monitored.
The monitoring centre is staffed by people working rotating shifts however our long term clients still become “friendly” with them all, so long as you know your voice code. It takes a certain type of person to work in an alarm monitoring centre as they are regularly dealing with people in the middle of the night, in stressful situations, whether it’s because an alarm has activated and they can’t ascertain why or someone has forgotten their PIN code and can’t turn the alarm off. Our operators will do their best to try and resolve various alarm faults for our clients during the night shifts to avoid where possible an after-hours callout by a technician.
The office is staffed by two ladies, Liz and Julie. These ladies are the first in line to answer our clients technical, sales and accounts queries. So they wear many hats each day. Again we will do our utmost to diagnose alarm faults over the phone to either avoid technical callouts, if it’s something that the client can resolve, or to give the technical staff who are going to attend a good heads up of the fault.
Contact Harbour City Security
| Address : | Harbour City Security 22 Glover Street, Ngauranga, Wellington 6035, New Zealand |
| Phone : | 📞 +999989 |
| Postal code : | 6035 |
| Website : | http://www.alarm.co.nz/ |
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Byron - on Google
★ ★ ★ ★ ★ These guys are good! Strongly recommend them.
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Jeremy Drysdale on Google
★ ★ ★ ★ ★ Very rude on the phone.
Sadly I half to call them every day.
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