Healthvision - Greenlane
3.2/5
★
based on 8 reviews
Contact Healthvision
| Address : | Healthvision 1D/95 Ascot Avenue, Greenlane, Auckland 1051, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 1051 |
| Website : | http://www.healthvision.co.nz/ |
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lyn whelan on Google
★ ★ ★ ★ ★ After 30+ years working in healthcare there are times when you know you have met people who strive for excellence and in this case it is within home based healthcare.
Well done Healthvision.
Lets celebrate the kind caring, warm, hardworking support workers, RNs, co-ordinators, HR, Managers etc that do get it right rather than strip any good from the service because some people have experienced the occasional hiccough in service delivery. What about all of those times when the service was amazing?
As a new employee I am humbled by the amazing support provided to me while I have been unwell and have been very impressed by the staff who go above and beyond what they are employed to do.
As that lovely song says: ...Always look on the bright side of life...
Kind Regards Lyn
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Karen Baigent on Google
★ ★ ★ ★ ★ In nearly 7 years of experience in the industry, this is by far the worst agency I have worked for. My client received nothing but broken promises from Waikato branch management, and the bare minimum of service. After 18 months of less than satisfactory support, my client and I changed agencies. I hope for the sake of the remaining clients that Healthvision Waikato can step up to the mark.
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Felix J. Niu on Google
★ ★ ★ ★ ★ Not very good management. A lot of the time they don't have someone to cover a shift if a worker gets sick or otherwise can't come. The office is not well managed, often having wrong information on the roster for both the client and worker. For example, wrongly assigned worker, colliding times, wrong times. These have happened at least 10 times in the last 6 months.
At least the workers they employ are mostly good. Some of the co-ordinators are good too. I hope they can improve their management of services.
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Pj Fal on Google
★ ★ ★ ★ ★ Helped me alot with my injuries. I recommend this place to those in need of quality health care.
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KarynA on Google
★ ★ ★ ★ ★ After discharge from hospital & unable to walk or drive, it was part of their job to collect my prescriptions & food order. I was outside any delivery area. This was never achieved until my physiotherapist contacted them, & then they only assisted me with a food order once in x2 months!! This organisation only just make 2stars, they deserve one star but they are not the worst of their industry. They never assisted with food preparation, even when I couldn't get out of bed!! The whole service under ACC is about doing as little as possible & leaving clients suffering & struggling, to survive. The case officer never answered her phone & didn't reply to messages. Sadly Healthvision at least were better than Access Able & one other organisation who accepted ACC contract of service but had no caregivers close enough to fill it, leaving ZERO assistance immediately after my operation & hospital discharge. They should be charged with criminal negligence! :(
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Ismo Koski on Google
★ ★ ★ ★ ★ Huge Thank You for the speed and professionalism you showed in organising home care for me. In a busy house trying to cope with a broken leg is very tough. From the initial phone call to the support staff who came to the house, I cannot praise highly enough. They listened to what I needed and over delivered. Thank You
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Kerry Cleverdon on Google
★ ★ ★ ★ ★ Absolute rubbish service. Was assigned a visit of 2 hours per week for a month by ACC. First week was fine, then next week was canceled twice and when help finally arrived, they stayed for 20 mins and my 10 year old grandson could have done a better job. The next 2 week's appointment times also were canceled by Health Vision at the last minute. If ACC are paying for this service they're being ripped off.
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Janelle Wills on Google
★ ★ ★ ★ ★ Absolutely dire management of health workers. I keep being told that they are short of carers because of Covid but they keep sending people for hours we don't need (for six weeks now) - wasting government money and employees time. Management doesn't tell their carers what the clients condition is even when they are employed for personal care. Zero communication skills from management re: visits or confirmation
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