Invercargill City Council - Invercargill City Council 101 Esk Street

Your usual council. Outwardly friendly, but usually unhelpful and unbending.

Don't expect any service from the ICC unless they are making money in one way or another. They are only interested to deal with issues that is profitable to them. To expect them to do their job as legally obligated is a waste of time.

Rung them up a few time's, 1'st person you speak with makes you feel like hanging up. Have talked with them about how the water has a weird smell in the Newfield and Rockdale area's. Has a weird taste to it also, Guy I was put onto at the water tower made me feel like I was making it all up, with him saying there is nothing wrong with the water. Hence why I now buy around 30- 40 liters of bottle water to drink at home now, Since it leaves a foul taste in your month, Having showers with it having the same taste and smell, I have thrown up a few times in the past 6 months due to this. Showers are meant to make you feel better not worst after having one. I always itch now and my dr has also said it is the water. As soon as I can afford a place on the outskits of town I will be going back to tank and bore water since the local town water is some of the worst I have ever had to drink or shower in anywhere in the world. And look at the local waterways Otepuni stream and other places around Ingill, Fill of grass and they have the cheek to send out a newletter with my rates saying we should all do our part of cleaning up waterways, what a FFFFN joke the ICC they do nothing for anyone or any of the rubbish or waterways.

Possibly one of the nicest councils to deal with. I rang up requesting information pertaining to a house I was buying. Also wanted info to try and complete my family tree. I spoke with 2 different staff members who couldn't have been more helpful. Thanks to them I am now on my way to finishing a very long drawn out ancestry project. These ladies went right out of their way to track down certain files and got them all to me in record time. Very much appreciated. 17.11.2020 Just like to say a HUGE Thank You to the lovely woman who travelled all the way from Bluff to get my naughty Teddy Bear from the pound for me. Think she was contracted to the pound for the weekends but couldn't have been nicer and went above and beyond the call of duty. Great people to deal with and very very happy to have my wee doggy back safe and sound xox

Through a six day ordeal where I was treated with less lawful rights than a convicted criminal, I was accused of being a liar, yelled at, and spoken to in a derogatory manner. I was guilty before proven innocent in a matter to which I had no control or apparently no right to object or fair recourse. I was hung out to dry through a statement the council claim as evidence from one person who has never met me before in her life. There was absolutely no fairness, or justice and felt all rights I apparently have as a human being were squashed and diminished as soon as you do not agree with the power and money hungry dog control section of Invercargill City Council. Beware. A system completely corrupted by the people in positions of power and control.

Always helpful, friendly, and willing to assist.

No Covid 19 sign in or QR code and both the ladies I spoke to one at the Help desk and one at a counter to pay seemed to be inconvenienced by my wanting them to do there job. Saying hello and being pleasant are usually a good thing in customer service maybe a Kiwi host course would be appropriate

The Council is in absolute shambles. Terrible service and behaviour from council staff.