J. A. Russell Ltd - Manukau City Centre
3.1/5
★
based on 8 reviews
Contact J. A. Russell Ltd
| Address : | Cnr Cavendish &, J. A. Russell Ltd Norman Spencer Drive, Manukau City Centre, Auckland 2104, New Zealand |
| Phone : | 📞 +977 |
| Postal code : | 2104 |
| Website : | http://www.jarussell.co.nz/ |
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Andy Aotea on Google
★ ★ ★ ★ ★ |
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Andrew Thorpe on Google
★ ★ ★ ★ ★ Good service
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Jason Adams on Google
★ ★ ★ ★ ★ Good nolageable staff
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Deepak Deepak on Google
★ ★ ★ ★ ★ Hard to deal with staff.
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Christian van der Walt on Google
★ ★ ★ ★ ★ Shocking service! No one was helpful
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Andremamp - Marcos Andre on Google
★ ★ ★ ★ ★ Friendly staff, good service despite.
I didn't give 5 stars because of price and stock.
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Blah Khong on Google
★ ★ ★ ★ ★ I went here yesterday(around 1:30pm) to buy some stuff(like Volt tester and safety boots and inquire). But I am utterly disgusted and appalled with the kind of people inside this store. There are 2 or more people but they don't seem to care if there's someone inside the store or not. They have some sort of motion detector near the entrance to notify them if someone entered the premises. Two people chatting with each other and the other one on the other end busy with paperwork. I have actually went to the motion sensor more than once but the sound from it is useless. What a bunch of unhelpful people. I will not do any business with them ever again. AVOID this store at all cost.
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Ede Prasad on Google
★ ★ ★ ★ ★ I have been dealing with JA Russell since 2006. We have found customer service in Manukau Branch the worst. Today one of my staffs walked out crying, he felt he was being racially discriminated. He was there first, asked for few products but the representative was asking for part number. Other branches help out locating or guiding but in this circumstance he was left waiting while they started serving someone else. The two things he requested for was a extractor timer and IP rated twin switch. I dont know how hard it is for the representatives to guide customers to right sections or help out. Last week , I as a business director walked in looking for this same IP rated switch and the person points out to a outdoor socket. I lost hope and walked out thinking I was wasting my time . I hate going there but have to every now and than when on the run. They need to learn customer service from New Lynn and East Tamaki branch staffs. No customer is small or big and please serve with smile.
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