Jeff Evans Ltd - West Coast
2/5
★
based on 7 reviews
Contact Jeff Evans Ltd
| Address : | Jeff Evans Ltd 62 Tancred Street, West Coast, Hokitika 7810, New Zealand |
| Phone : | 📞 +78 |
| Postal code : | 7810 |
| Website : | http://www.jeff-evans.co.nz/ |
| Categories : |
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Reilly Enstrom on Google
★ ★ ★ ★ ★ |
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Jeanette Sandri on Google
★ ★ ★ ★ ★ Service was great.nice guys to deal with very thorough.
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Jim Scoltock on Google
★ ★ ★ ★ ★ When approached with a minor problem caused by taking a short cut heis out, in a meeting but will call back. Never happens. Invisible Jeff Evans.
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Jade Mcdermott on Google
★ ★ ★ ★ ★ Jeff and co prioritized my job and were very considerate of my situation even with a full schedule. Got things sorted and up and running for us at a difficult time. Thanks.
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MandJ on Google
★ ★ ★ ★ ★ Lousy customer service...
As we do not live in Hokitika full time, I contacted Jeff Evans around 2-3 weeks before I needed an appointment. The sales manager Courtney responded by sending me an account form which I filled out and sent back with another request for a booking. Still nothing...
The week of our visit to our property we called in to the office on Tuesday (the girl on the front desk was very helpful) and asked again to set up an appointment. Courtney then called me back to arrange an appointment on Friday, the last day of our visit, at 1pm.
1pm Friday came and went with no visit from Jeff Evans, or even an apology phone call... Needless to say I won't be chasing them for another appointment after this seriously disappointing service...
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DandA W on Google
★ ★ ★ ★ ★ My advice would be to ensure they give you a quote before they do anything...and make it clear that is what you want...as much as I would love to say that they were great, our experience with them was not as they carried out work without contacting us at over $500 (we were not home but we booked them two months in advance for them to come and confirm our water system looked okay as we were unfamiliar with the set up for the water tank.) They worked on the septic tank which may or may not have needed doing (another septic tank person said it was fine) and when they did get back to us they added a further charge of over $100 as they wanted to come out to check something (which they were unable to find).
We did manage to speak to the Boss, who said that there must have been a mix up and "we do not go looking for work" but in this instance they did (in hindsight twice) In their defence they offered a small discount (the cost of transportation of a worker from what we can tell), but I would expect a company of this size to not do work without checking and certainly have a better idea of what was required as we had 4 weeks of worrying we had a major problem because they failed to get back to us (everything was/is working fine). If I use them again I will update my review but this one expensive experience has made me wary.
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Lisa Wright on Google
★ ★ ★ ★ ★ Unreasonably expensive and didn't even fix the minor problem we had (blocked drain). We ended up driving to Mitre10 to buy the right tool to fix the problem successfully ourselves. We know who not to call in the future.
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