JJ Richards & Sons - Tauranga - Tauriko
2.4/5
★
based on 8 reviews
© Copyright JJ RICHARDS AND SONS NZ PTY LTD. All Rights Reserved. Maintained by Shout! Creative
Contact JJ Richards & Sons - Tauranga
| Address : | JJ Richards & Sons - Tauranga 7 Whakakake Street, Tauriko, Tauranga 3110, New Zealand |
| Phone : | 📞 +77 |
| Postal code : | 3110 |
| Website : | http://www.jjrichards.co.nz/ |
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Sue Taylor on Google
★ ★ ★ ★ ★ Very unhappy had nothing but problems with this company, happy to charge but no loyalty at all. I asked for my bins to be picked up as I was moving was told they could pick them up early at my expense
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Nico Rehu on Google
★ ★ ★ ★ ★ Have used JJ Richard's since 2009
I'm not someone who posts But my conversation with Toni tauranga today was disturbing to say the least,
She couldn't find my Address, name etc and went on to read me the 'new account $50 admin fee'?
I repeated myself a number of times that I have been with jj Richards since 2009 and once a year they would send an invoice and I would send a chq. She just repeated herself that it's $50 ...
Unfortunately because of this ONE phone call to Toni all the years of NICE guys and Previous NICE reception has been put aside for Toni wanting to set up a new account with $50 fee?? Strange!
The rubbish WAS collected EVERY fortnight for 11Years but she can't find my address in the system?
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Harry Han on Google
★ ★ ★ ★ ★ Two bins of rubbish collection a week was agreed and done for around two years. They all of a sudden collected only one saying driveway is so dangerous for trucks. They refused to collect two but refused obstinately. I do not understand why this sort of company has survived.
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Maia Jade Luis on Google
★ ★ ★ ★ ★ Paid weekly, never missed a payment.
Watch out for all the hidden charges,
$4.35 for paper invoice (did not ask, email is fine), $8.26 for the days I missed the bins (not like they got taken anyway),
and $9.35 for co mingling recycled (no sticker on it telling you what you can recycle),
So with all the unexpected extra costs I will be changing companies. A phone call or email warning would been nice, but getting a $60 bill for rubish that was never taken! No thanks!
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Kimberley Clark on Google
★ ★ ★ ★ ★ Will take all the money out of you they can get. I payed my bill every week for almost two years. They then stopped picking up my bins I rang them to ask why they said they hadn't received payments for random dates all over the show. Sent screenshots of my payments but apparently that wasn't enough and kept saying I owed them money so thought its only 40 dollars so payed it and changed rubbish bin company's. I asked is this all I need to pay to be done with this company they said yes plus the canceling fee, so paid them all that. Then a few months later they start hitting me up for more money saying I owe over 100 dollars. Over weeks they say they have found some so now I owe 40 dollars again. This company will take all the money out of you it can very unprofessional.
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Madeline Parker on Google
★ ★ ★ ★ ★ I have been with JJ Richard for some years purely to lack of other options for sour area.
Today I have requested the bins be removed after our recycling bin was left again for a third time.
Absolutely disgusting service.
I pay every week for service that I don’t receive.
Avoid this business!!
I will be removing the bin from my business also. Absolutely appalling!
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Don Grewal on Google
★ ★ ★ ★ ★ False pricing was provided initially in order to get me switched from another company. Day light robbery bussiness. The worst customer service I’ve ever seen. No professionalism at all.
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Josh H on Google
★ ★ ★ ★ ★ Have been with this company a while when I went on the website the prices were really good then got told I had to pay $50 to join plus a week in advance so was a bit mad about that as it don’t say on their website
So far haven’t had any issues with them they even made moving easy as and when I needed a bigger bin they were pretty good with speed and time doing so
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