Kaiapoi Aluminium Joinery - Coutts Island
3.8/5
★
based on 8 reviews
Contact Kaiapoi Aluminium Joinery
| Address : | Kaiapoi Aluminium Joinery 1261 Main North Road, Coutts Island, Christchurch 8083, New Zealand |
| Phone : | 📞 +788 |
| Postal code : | 8083 |
| Website : | http://www.kaj.co.nz/ |
| Categories : |
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tianung toontu on Google
★ ★ ★ ★ ★ Rude receptionist with little product knowledge. Try the Christchurch branch - you'll get much better help.
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Ben O'reilly on Google
★ ★ ★ ★ ★ Great staff easy to deal with
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Peter Shaw on Google
★ ★ ★ ★ ★ Great assistance from receptionist who went to some trouble to find the minor window latch part I needed. Highly recommended.
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Callum Sinclair on Google
★ ★ ★ ★ ★ Great friendly staff who go the extra mile. Nothing was a problem and we couldn't be happier with the finished product.
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Helen Brennan on Google
★ ★ ★ ★ ★ Communication terrible. Didn't receive emails with quotes, had to ring to get the quote only to be told it was emailed a month prior but there was no sign of it anywhere. This put my building job behind schedule. One of the kitchen windows does not shut fully but nothing was ever done about it when I informed them.
They have the rudest Receptionist that I have ever encountered. Among other things, she rudely reprimanded me when I ACCIDENTALLY put one of their pens in my handbag after writing out a cheque for a Ranchslider I purchased. I spent thousands for new windows and Ranchsliders for my property and I got made to feel like a thief over that pen. She needs to learn some manners and customer service skills.
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Brenda Soares on Google
★ ★ ★ ★ ★ Keep me well informed on delivery although at present a shortage throughout NZ is holding up some orders.
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Jessie Jones on Google
★ ★ ★ ★ ★ If you’re after easy to open ranch sliders then please read, unfortunately the group home company that built our new home uses (Kaiapoi Aluminium Joinery) windows and doors, their ranch sliders are bloody horrible and very hard to open. Their tech’s came out and had a look after our complaint, only to be told that’s just the way they are, as they are high wind zone doors and they have to meet high wind zone requirements. Not happy with this excuse we approached another aluminium window and door manufacturer (Rylock Canterbry) after seeing their product in a coastal home in a high wind zone area, their sliding doors rated for high wind zones operate very easy, an can be opened by a child to allow safe egress, where as ours don’t.
So definitely not a happy recipient of their sliding doors and would not use them again.
We don’t have any issues with their windows or hinged doors, they are great.
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Sharee Cowles on Google
★ ★ ★ ★ ★ There is clearly serious dysfunction occurring behind the scenes in this company and its subcontractors. I had to tread egg shells in order to have my job completed. I was happy with the product once the job was completed.
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