Laundromutt - Bradford
4.1/5
★
based on 8 reviews
Contact Laundromutt
| Address : | Laundromutt 149 Kaikorai Valley Road, Bradford, Dunedin 9010, New Zealand |
| Phone : | 📞 +7779 |
| Postal code : | 9010 |
| Website : | http://laundromutt.co.nz/ |
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Louise Farmer on Google
★ ★ ★ ★ ★ Exceptional customer service from the team at Laundromutt. Every care is take of our dog whilst attending his 3 monthly grooming visit. The team go to the extra trouble of hand stripping him and make an outstanding job of it. Our dog is always happy on pick up and is looking sharp with a cute wee banada making him look really spiffy and cute.
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Fi Roberts on Google
★ ★ ★ ★ ★ Just moved to Dunedin and was nervous about finding a new doggie stylist for my fur baby.
Maddy and I are both super impressed ... maddy looks amazing. She had a ball with her new friends at Laundromutt... thanks team, you’ve got a fantastic business.
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Melissa Bates on Google
★ ★ ★ ★ ★ Amazing grooms every time for our golden retriever. Jim, Judith and the team are lovely and always willing to provide advice as well. We always know our Cooper is in good hands here! Highly recommend.
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Ashleigh on Google
★ ★ ★ ★ ★ Yesterday we took our Springer Spaniel, Wilson into Laundromutt for a routine groom where he got his claws trimmed also. We could not have been more unhappy with the damage they caused poor Wilson or also with the poor customer service afterwards. The groomer cut Wilson’s claws far too short which caused them to bleed profusely both while at the groomers and for a long period after he got home. We were not informed that he had bled there which was a gross misconception on their part and led to further damage being caused when we took him to the beach. The owner, Jim informed me that bleeding like this “routinely happens” at Laundromutt which is extremely concerning when you put your loved animal into a strangers care. Jim hung up on both me and my brother four times total when we tried to get a refund so we had to get the SPCA involved since he is treating animals so poorly on a “routine” basis according to Jim (the owner of Laundromutt). Jim could not have been more rude to us throughout this whole process and has left me very concerned about other animals that go there. After speaking to friends about this groomer also, we have been told that they have a bad reputation around Dunedin for dogs running away from here. NEVER send your dog here!! Please find another, more professional company where you can actually trust they will look after your much loved pet and stay far away from Laundromutt.
Also note that two of the reviews of this groomer giving him five stars is the owner... if they were actually a good groomer I don't think they would need to do this.
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Sarah Morris on Google
★ ★ ★ ★ ★ I have used this place for 3 years and had no issues a very nice lady has seen to my dogs nails my husband went today as I am stuck in WA he was very rudely treated and so was I when I spoke to him the way I was spoken to and my husband and also my dog NEVER NEVER WILL GO THERE AGAIn .
If the lady reads this PLEASE reply who cuts ebony nails you are amazing
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Kelly Windsor on Google
★ ★ ★ ★ ★ "Could not be happier - I'm summer ready now and A LOT lighter. Thanks to the excellent team @ Laundromutt Dunedin for doing a fantastic job and being super friendly. I'll recommend them to all my fur-friends in Dunedin" Tiberius the border collie
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Doug Thwaites on Google
★ ★ ★ ★ ★ Awesome service, great result one sharp looking pup.
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Jason Whitehead on Google
★ ★ ★ ★ ★ Utterly rude and offensive. And because this is a public forum I have spoken with the owners directly. He was completely unapologetic and welcomed me to go elsewhere. Astounding in todays world when small businesses are failing.
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