Lifeline Aotearoa - Epsom

2.5/5 β˜… based on 8 reviews

Contact Lifeline Aotearoa

Address :

Lifeline Aotearoa 95 Great South Road, Epsom, Auckland 1051, New Zealand

Phone : πŸ“ž +8
Postal code : 1051
Website : https://www.lifeline.org.nz/
Categories :

Lifeline Aotearoa 95 Great South Road, Epsom, Auckland 1051, New Zealand
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citizen nz on Google

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racially prejudiced phone people, they hung up. Useless, utterly obnoxious, talk to garbage is better than talking with this bunch of arrogant shafters. their phone people too young and too stupid. Only talk at you. Seems typical of the education in nz today. They only shaft, quit pretending they are doing a job. That seems to be the way of majority of those employed in nz today too. what a stupid response, you are suggesting that we waste our lives on ewes who do not provide any such support. the world knows you are fakes. spend your life abusing and using people .
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Caroline Hawke on Google

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Worst call center again very discrimination towards my needs n value as a Maori human pohara not privilege why not get all the winz human to offer jobs no you have to be perfect to enter rolls that the government monitor they judge me this service is useless needs to shut down asap rude human on the other line
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Oliver Robinson on Google

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Text them four and a half hours ago... still waiting... it would be better for NZ mental health if you didn't run the service at this point, to be honest.
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Andrew on Google

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Depends on who you get. They aren't that helpful, they have a time limit and won't go over it no matter what is happening. They also want to know exactly who you are or give very little advice. I can't be bothered with rubbish service like this....
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Jimi Bailey on Google

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Called a few times. Every time I was either left on hold for hours or they called me back hours later. When I did get through staff were dismissive and just told me to ring a GP and get more meds over and over until I hung up. God forbid anyone who was in any kind of actual emergency call these useless people.
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Leonie An on Google

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One of your β€œ counsellor β€œ she go by the name Sarah/Sophie sometime other names, she is the worst. She talk to you as if you’re a criminal, demands details of dates, time ,and your personal informations. Excuse me? I’m here for mental health support , not to get interrogated. She is so rude , condescending, belittling, judgmental, I literally felt drained talking to her after 1 minute. It was so clear she hates her job she just wanted the money. And apart from interrogating all she can say is β€œ ok~ alright ~” if you hate your job just leave don’t waste tax payers money. You’re disgusting
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ι™ˆζΊͺ on Google

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This women who call herself Alex was absolutely absurd. All she does was making very passive aggressively annoying noises when you said something or doesn’t respond at all for prolonged time. 10 minutes into the conversation .she suddenly interrupted me with personal questions that had nothing to do with what I was saying :like what’s your name . Coz she knew if she asks it upfront I will not give her my personal info for I don’t trust her. When I mentioned I have a house , suddenly she started to scold me like crazy, I said I’m excited to move back to my own house , then she almost yelled at me ,:” YOU NEED HELP! You need help! You spoke negatively about that house!!! Alex you know what , I think you are just a very twisted human being, you’re cursed with jealousy, you will suffer that for the rest of your life .
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Case Watson on Google

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This review isn't about how bad the service is, it's about how bad the state of mental health support is within New Zealand. I understand Lifeline is all volunteers, and it really does show. I was told that someone would call me back the following day to check I was ok. I told them I didn't believe them, they said "trust me, I definitely will". They didn't, of course. Why do we have so many suicidea in NZ?

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