Lumino The Dentists - Takapuna
3.6/5
★
based on 8 reviews
Contact Lumino The Dentists
| Address : | Lumino The Dentists 19 Como Street, Takapuna, Auckland 0622, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 0622 |
| Website : | https://lumino.co.nz/dentists/takapuna-dentists/ |
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Olivia Rei on Google
★ ★ ★ ★ ★ Best dental experience I have ever had. Fleur and her assistant Chelsea were amazing!! Safe to say i am no longer nervous to go to the dentist!
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Leanna Bell on Google
★ ★ ★ ★ ★ Unfortunately I didn't have the best experience. I went in, in a lot pain and got a filling.. I came out with the worst filling! he manged to shape the top of it into a tooth shape but left a massive ridge on one side from where his tool was and the other side of my tooth is a random bit of the filling that must have escaped so it is now rough.. and not to mention the pain the still occurs when I eat or drink? With those prices I expected better
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KarynA on Google
★ ★ ★ ★ ★ This dentist is NOT wheelchair friendly!! Even though I measured the chair & told them that my leg brace was on full lock & extension, they said "Yes yes, we have SUPER WIDE ACCESS", none of their examination room doorways are wider than a standard frame!! :'(
I guess the receptionist thought that I was coming to sit in the waiting room for a chat???
Under duress I was given an Xray in the hallway & just a clean out of the tooth & plug. I was told that ACC wouldn't accept my accident related dental work required without the Xray, but not to worry about any costs for that initial treatment.
I guess that I assumed it was their apology for misleading me & getting me HOOKED into their overpriced treatment.
Unethically, without presenting me with ANY INVOICE, they've apparently taken the $360.00 credit I still had & this was ALL for the initial ACC related treatment.
This dental practice is unethical, they are in breach of the Fair Trading Act & Consumer Guarantee Acts, and also the Code of Rights for Health & Disability Consumer Rights.
Lumino the Dentist, Como Street have been dishonest, have hidden their charges from me & given me an examination more than FIVE TIMES DEARER than any other dental practice that I have ever been to!!
BEWARE!! Don't come to this dental practice by choice. They give Lumino The Dentist a REALLY BAD name & reputation!!! :'(
WARNING WARNING WARNING, go anywhere else if you have the choice!!! :'(
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Allan Eriksen on Google
★ ★ ★ ★ ★ Terrible communication with patients, been there three times and every time I had to wait for half an hour despite Luminos contacting me three times before each appointment to ensure I knew my appointed time.
The first time as a new patient I was offered deal of full exam with pictures a a general check up.
Well all I got was a very quick check with no photos.
They did apologize when I complained and offered another complete check free of charge but it left me dissatisfied. Not going back...
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Ashley M on Google
★ ★ ★ ★ ★ Disappointed after attending appointment today for 2 people. Called prior to appointment to book consultation for a quote, as the woman on the phone said there would be no charge for the 2 appointments on same day. Only to be told as leaving that we both had to pay $69 each and nobody could come forward who said it was free on the phone. False advertising we feel ripped off and lied to as we were pressured into a appointment without any knowledge there was a charge.
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Lauren Cannon on Google
★ ★ ★ ★ ★ I had such an amazing experience here seeing Fleur. I have always been self conscious of my teeth and she has absolutely transformed my smile with her talent with veneers. It was a long process but she explained every step of the way and answered my million questions making it such an easy and comfortable process. So happy and couldn't recommend more!
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Lindy Davis on Google
★ ★ ★ ★ ★ Super helpful staff and professional practice management. Special thanks to lovely Monique who goes above and beyond to be helpful.
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Kevin Walker on Google
★ ★ ★ ★ ★ This is the best dentist I’ve been to in all my years. Friendly staff always very chatty and helpful with anything that’s needed. Peter is my dentist he’s great always working around the work I need to help with breaking down the work and costs to get things done.
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