Nelson Heat Pumps - Annesbrook
3.8/5
★
based on 8 reviews
Contact Nelson Heat Pumps
| Address : | Nelson Heat Pumps 119 Pascoe Street, Annesbrook, Nelson 7010, New Zealand |
| Phone : | 📞 +998 |
| Postal code : | 7010 |
| Website : | http://www.nelsonheatpumps.nz/ |
| Categories : |
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Jill Philipson on Google
★ ★ ★ ★ ★ Excellent customer service, they care about whether you are happy with what you have bought and it fits your requirements. Thoroughly recommend them, they were friendly and helpful.You can buy from them with confidence.
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Gem Gem on Google
★ ★ ★ ★ ★ Rude rude rude!!!!!! extremely poor phone manner and unhelpful lady who answers the phone. This is not the first time that we have had an issue there. As a business model You really should think about word of mouth and how treating any person no matter why they are calling with, nothing but plesant and helpful service as otherwise who will they or any of their family for that matter think of when it comes time to purchase a heatpump?? - it won't be your firm that is for certain!!!.
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Glen Parsons on Google
★ ★ ★ ★ ★ Unlike others - NHP were not just competitive but they are more interested to fit the right gear for the purpose. Other quotes were cheaper but because the units were either undersized or cheapo brands that will use more power and degrade the unit and cost us more in the long run. Installers did and excellent tight job so that it looked as if the units were installed on the build. Guys thoroughly cleaned up afterwards (nice touch).
Very pleased with the Fujitsu units they sourced to match the indoor unit type we already had in other rooms.
IF BUILDING NEW, ask them about slab heating pumps as thats what i'd opt for if we build.
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Hamish Turner on Google
★ ★ ★ ★ ★ These guys are great. They have installed 6 heat pumps at 2 properties for us now. Efficient, friendly and leave job site clean. We highly recommend them. Hamish and Julie Turner, Mapua
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msemmylou3 on Google
★ ★ ★ ★ ★ Quite a rude and unhelpful manner from Paula. Made an appointment for me, without telling me and so I wasn't home when they came by. Phoned immediately to followup and explained that Noone told me a date or time and from there they just ignored me and didn't rebook. Middle of winter and I have been waiting specifically to hear from them regarding appointment, on two occasions over two weeks. Wasted time. No manners at all. Not impressed.
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Mat Krahagen on Google
★ ★ ★ ★ ★ Visited showroom to purchase heatpump. They took down all my details and said they would phone me next week to pop round to quote for the job. They never phoned. I wasted a week waiting for the phone call. They lost a sale from me and also any chance of using Glen Roberts electrical to do any work for my renovations. Would not recommend.
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Sarah Thompson on Google
★ ★ ★ ★ ★ Excellent service from Nelson Heat Pumps! When I called to get a technician visit due to my unit leaking, I had helpful advice from the receptionist who advised me of what I might be able to do to fix it. When that proved to be beyond me, a technician was booked and Doug gave me a call to set up a time to visit. He arrived on-time and was very friendly and efficient in fixing the issue. Fantastic team, highly recommend.
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Philip Steans on Google
★ ★ ★ ★ ★ Rang Nelson Heat Pumps, asking if someone to come out & give me advice on having a ducted heat pump installed, Found Paula whom I spoke to at reception to be very pleasant & helpful, arranged a time for someone to pop out.Paul arrived on time & he too was very helpful & explained what would be needed & was able to answer all my questions & there were a few ?. So far great to deal with.
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