New Zealand Frontiers - Papakura

We would highly recommend New Zealand Frontiers. Kenrick was responsive and informative from the beginning. He took time to properly walk us through the campervan and answer any questions we had throughout the entire rental period. We ended up being affected by the covid-19 lockdown in New Zealand and Kenrick was fair, flexible and accommodating throughout.  We were very relieved to be dealing with a small business and a real person instead of a large company/chain.

Travelling New Zealand is a great experience. In particular using a sturdy and compact campervan like the one which we rented from New Zealand Frontiers. Kenrick, the owner of this small family business, offers a great and reliable service to his customers. Also, there are no hidden costs in his contract and a lot of things included like the Ferry to South Island. If you don´t like the impersonal treat of big rental chains then New Zealand Frontiers is the right camper van rental for you. Starting from getting first information and finalizing the rental contract long months before our holiday to returning the van and closing the last contract obligations after our return from our holiday, Kenrick treats everything very professional, fast and accurate; not forgetting the family treat. He cares about everything himself. We did not have any significant trouble during our 4,200 km. The campervan was brought to our hotel in Auckland and we could choose what time we would like to return it; actually, we picked up Peter from Christchurch airport in the evening. Peter, also a very friendly guy, took over the campervan to be returned to Auckland. Having said this, you don´t have to bring back the campervan to a return station. With New Zealand Frontiers everything is handled upon individual arrangements. We loved our little campervan of 5.5 meters length. The clock showed 300 tkm, by the van was running perfectly; as mentioned: Very sturdy. We are planning to come back to New Zealand. Of course, New Zealand Frontiers will be our first choice! Thank you very much to Kenrick and family!

Our first trip to New Zealand turned out to be an amazing adventure and a one-of-a-kind experience. Before we went, we had some doubts regarding travelling around NZ by camper van. Luckily, it turned out there was nothing to fear. We absolutely loved this way of travel and if we ever come back to NZ, we will do it again, and we will definitely go with New Zealand Frontiers (NZF). We looked at all rental companies and NZF’s offer stood out as the most honest. Especially the insurance coverage prices seemed reasonable, unlike with other bigger brands. We’ve done some research and read nothing but praise about Kenrick and his company, and their campers seemed perfect for a couple. We decided to ask for a quote and from the very first e-mail we received back, we knew we were dealing with a dedicated, experienced proffessional. New Zealand Frontiers owner Kenrick personally picked us up from Auckland airport and dropped us off when we were ready to head back home, which saves a lot of time. Kenrick answered all our questions as well as questions we did not even think to ask – before we started our journey, he served some fresh coffee and took his time to go through most common road signs and NZ-specific traffic laws with us, as well as warned us a bit about common nuisances we could face in different parts of NZ (btw - don’t go into west coast of Southern Island without a full tank and do not expect cellphone coverage outside few cities). NZF is much smaller than the other big brands in local campervan rental market, but we believe it’s one of their main strengths. Their fleet is small, but throughout our 3-week trip we had absolutely no issues with the campervan or any of it’s equipment. Although the vehicle itself was a few years old, it was equipped with brand new tires, was as clean as new and the diesel engine ran like new – you could see that Kenrick takes great care of his fleet. We found it to be perfectly balanced between comfort and size - the bed was surprisingly comfortable, first time ever we did not miss our own bed at home. There was plenty of room and storage space inside a vehicle which was not much longer than standard station wagon or large sedan – low fuel consumption and no problems with parking! We felt like it was made for a couple, we had everything we needed – electricity was never an issue and we’ve never ran out of hot water. Whenever we had a question or required assistance, we knew we just had to call Kenrick and we got it immediately, no matter the time of day or day of the week, and always in a very proffessional manner – it gave us peace of mind, we really felt we are being taken care of and could focus on exploring New Zealand. Even in case of a small fender-bender, Kenrick never lost his cool and made sure we are in good mood to continue our trip. We could not recommend New Zealand Frontiers enough, especially if you are a couple on your first trip to NZ – you will definitely not regret it and probably you can’t get a better deal or more proffessional help anyway.

We booked our NZ honeymoon adventure over the Christmas break 2019-2020. We spent a long time doing our research on camper van options for NZ, looking at all the bigger companies and what they had to offer; large security deposits, lots of additional extras if you want them, and expensive hire rates (we were travelling at peak times so this was no big surprise). Then we found New Zealand Frontiers... Their website was filled with information about their 2 Berth Deluxe models, with detailed information about the vans features, and costs, and all the additional things included in the hire (sat nav, unlimited kilometers, picnic table and chairs, low excess, and Road User Charges to name but a few). From the first email our communications with Kenrick were fantastic, and we had no issues whatsoever in organising the hire over the peak period. Upon arriving in Auckland, Kenrick collected us from our hotel before taking us to deal with some paperwork, where we met his family, had a coffee, and received lots of helpful information about travelling in NZ. This added a really personal touch to the whole operation, which was really great considering we were completely new to this country, and the camper van hire world! Upon meeting Kenrick we instantly felt at ease and knew we had made the correct decision for this hire. When it comes to the condition of the van, it was immaculate - it's clear Kenrick really does take great pride in his vans. The interior was excellent, sparkling clean, with everything functioning perfectly. The bed was incredibly comfortable and gave us some of the best nights sleep we've ever had! As this was our first venture into the camper van world, the thoughts of dealing with waste water and the toilet systems may have been a bit daunting, but the information provided by Kenrick meant that we had full confidence and had no issues whatsoever with this. In addition to the van itself, the on road service from New Zealand Frontiers was incredible, with no issue too small to drop Kenrick a call for a chat and a quick solution. The service we received from Kenrick at New Zealand Frontiers was absolutely incredible, and we would (and have!) recommend Kenrick and NZF to anyone thinking about giving the camper van adventure in New Zealand a go! You will certainly not be disappointed by the vehicles, or the fantastic service on offer here. We certainly will be back, and we will definitely be booking through Kenrick without any hesitation. If you're planning your NZ adventure, do not hesitate to give New Zealand Frontiers an email; their service is truly exceptional!