October Reign - Ponsonby
4.4/5
★
based on 5 reviews
Contact October Reign
| Address : | October Reign 304 Ponsonby Road, Ponsonby, Auckland 1011, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 1011 |
| Website : | https://octoberreign.co.nz/ |
| Categories : |
Store
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Mike Hayes on Google
★ ★ ★ ★ ★ |
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Leigh Jaffrey on Google
★ ★ ★ ★ ★ Great smiles from the staff & beautiful clothes
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Pravin Bhana on Google
★ ★ ★ ★ ★ If you want to gather all the latest designs from fashions finest labels in Aussie. Come here, those fashionistas will impress you.
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Natalie D on Google
★ ★ ★ ★ ★ Very disappointed with the online service. Bought a Camilla t-shirt, shipping to Sydney Australia was $50 (weight of the whole package would be less than 500gm).
At such a high shipping cost, I assumed the t-shirt would arrive within a week (I needed it for an event). It arrived almost 2 weeks later.
I asked for a partial refund of the postage cost and they said that that's how much they pay for postage themselves and it's Covid (neither NZ nor Sydney was in lockdown at the time and it wasn't at a busy time such as black Friday sales), so I asked for them to please provide a receipt for that postage cost and that is when they just didn't bother replying to the email. It's obvious they make money out of postage but when they get called out for that, they go silent. I've ordered t-shirts from USA that have cheaper postage and arrive quicker with DHL.
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L. G. on Google
★ ★ ★ ★ ★ Ordered a stunning lace dress. It arrived in a nice box with fancy ribbons. They added a personal card written by one of the employees. I corresponded with them via email and they agreed to extend the return policy for me if my dress doesn't arrive on time for the event i bought it for. it arrived on time so there really was no need to worry. shipping was very expensive. However, buying it locally in the US would've been just as expensive - without the shipping fee. in either case, i couldn't find even one store in the US that still had this in stock. great experience
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