OneHealth Accident & Medical Care - Remuera
3.2/5
★
based on 8 reviews
Contact OneHealth Accident & Medical Care
| Address : | OneHealth Accident & Medical Care 122 Remuera Road, Remuera, Auckland 1050, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 1050 |
| Website : | http://www.onehealth.co.nz/ |
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Kenneth Burnell on Google
★ ★ ★ ★ ★ Absolutely exceptional care, service and experience. Recently broke my toe and the speed and efficiency with which I was cared for, was excellent!
Thank you to all the Dr's and Nurses who where superb!
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Rick Ray on Google
★ ★ ★ ★ ★ Disgusting practice not disclosing the fact they're going to charge you nearly $150 between a 10 min consultantion and a prescription for medication you could pick up over the counter anywhere else, right up until you get up to the front desk. Should at least mention they're going to bleed you dry over the phone
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Matt Isse on Google
★ ★ ★ ★ ★ Appalling medical services and constant staff changes. Very effective billing services though! Strategically they should focus on their core strength (financial services) and rename the branch “OneWealth”! It would be less misleading and they would have more success.
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Adrienne Giacon on Google
★ ★ ★ ★ ★ It was a Sunday afternoon and was expecting a wait. However when we arrived they were so very helpful. My 8 year old couldn''t stand on her sore leg, so they brought a wheelchair. All the staff were so lovely. We got an xray straight away, good communication. Excellent staff. Thanks. We did not have a long wait and were dealt with in a timely manner.
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J Q on Google
★ ★ ★ ★ ★ We waited in the consulting room for more than one hour, and I asked the reception how much longer we needed to wait, but the answer was’ Shortly’ It was such a bad experience. We thought the doctors were in holiday! We strongly do not recommend this clinic to you.
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Jean Koay on Google
★ ★ ★ ★ ★ Quick wait time despite COVID. Nurse who bandaged my finger was lovely. My poor review is for Dr David Renata who was invalidating and condescending, dismissing my cut as "nothing". As a psychiatric nurse it was a humbling experience and I now understand why patients hesitate to ask for help if this is the response they receive. I am glad none of my medical colleagues behave in this manner.
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Joeli K on Google
★ ★ ★ ★ ★ Generally decent doctors, because they provide A&E which is quite useful to have but it is quite expensive. Triage management is poor, and reception needs to improve as you can see in the other reviews. I strongly suggest management to train their reception for customers and patients engagement. This is the front line of the clinic, and twice they have given OneHealth quite a bad reputation that it could improve on.
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Gwen Stege on Google
★ ★ ★ ★ ★ We have always had excellent professional service for several A&E situations - I was in and out in under 90 minutes for a consultation with a nurse, a Doctor and X-rays back to the Doctor and nurse. Lovely personal environment. Huge thank you to the team on duty on Sunday the 9 January (Ascot quoted over 3 hours before a consultation, on saying that the receptionist was very helpful)
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