Public Trust - Central Dunedin
4.2/5
★
based on 8 reviews
Contact Public Trust
| Address : | Plaza House Ground Floor/243 Princes Street, Central Dunedin, Dunedin 9016, New Zealand |
| Phone : | 📞 +877 |
| Postal code : | 9016 |
| Website : | http://www.publictrust.co.nz/ |
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Anthony Pemberton on Google
★ ★ ★ ★ ★ Patient and helpful.
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Greg Maynard on Google
★ ★ ★ ★ ★ Quick and accurate service
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Gary Wills on Google
★ ★ ★ ★ ★ Excellent, informative service.
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jane wilson on Google
★ ★ ★ ★ ★ Excellent staff, so welcoming and helpful
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roger morgan on Google
★ ★ ★ ★ ★ Top service ,reasonable charges ,accurate and informative
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Richard Dawson on Google
★ ★ ★ ★ ★ High quality trustworthy staff with a friendly but professional approach. Great service.
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Russell Wilson on Google
★ ★ ★ ★ ★ Very much a commercial operation with little to inspire "public trust" or belief in them as a "public service". I left there determined to go elsewhere to compare their "products" with others available elsewhere rather than take what they had available at face value, not trusting them to address MY needs.
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Olive Day on Google
★ ★ ★ ★ ★ *****update. I have still had zero contact from public trust. The bank, whom have promised will be contacted by public trust, after waiting nearly 5 months are looking at mortgagee sale because they have had NO contact from public trust. The market has dropped, and my property has decreased by $120k approximately (I had a new appraisal done last night) in the time I have been waiting. I was assured the bank had been contacted, but clearly not.
I have never encountered such unprofessional, negligent service. I'm really blown away to be honest.
I will now be getting a lawyer to look at how to proceed as Public Trust have simply done nothing, and not contacted me, even after an apology letter and assurances thing will be done.**********
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I have had some trouble engaging with public trust. I made a complaint about communication and was assured it would improve. It did not. I made a verbal complaint and with the managers manager ?♀️? and ow things are starting to get done. But it's taken 3 months of nearly no contact and missed opportunities in terms of settling my parents estate. If I was planning to sell then the markets dropped and I would have lost money. Fortunately I'm not planning to sell, but that is luck not good management on their part.
Since the communication channels have been opened things seem to be progressing well. I will update as I go through rhe process of probate. Everyone I have spoken to so far has been compassionate and understanding and sometimes things just get a bit stuffed up, happens to the best of us. So definitely willing to change review if things continue to progress professionally.
By all accounts of heard great things about their service, so I am looking forward to getting my parents affairs in order.
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