QE2 Dental - North New Brighton

Lester removed a molar last week. Didn't hurt during or after the extraction and gim hadvhelped very well. Great team at QE2 dental. Would highly recommend to anyone requiring a check up or invasive dental work. Cheers Jimmy C

I was a patient there from May to September and I couldn't be more disappointed. Last time I had an appointment with a dentist there, they told me the pain I was feeling was related to my ethnicity and ageing and there was nothing that could be done to solve my issue. Luckily, one week later, I went to see an orthodontist who immediately noticed what my problem was and how to solve it. I might have lost my teeth permanently otherwise. I had to have periodontal treatment for having developed a serious problem on my gum that could have had devastating consequences . How come this serious matter was overlooked by two of the staff at QE2? I wrote to the people in charge of the clinic informing them what happened and they agreed to give me a refund for the cleaning done, without any apologies.

Highly recommend Louisa at qe11 dental, she is amazing at what she does. Not only that but she has such a great friendly personality and makes you really feel at ease. I won't be going anywhere else.

About 8 years ago I broke a front tooth. A dentist in CHCH told me it would have to be replaced with an insert. I went to Alicia at QE 2 Dental for a second opinion and she repaired what was left so it looked as good as new. It hasn't broken. Great job. Since then I have been back for normal issues with other teeth and I have nothing but good to say about my visits. Waiting list (pre-covid outbreak Aug 2021) for Alicia is 2 months, so clearly other people are happy too. Prices are not too bad considering the expensive equipment and renewables a dentist has to support. Hygienist Nathalie is also excellent

Absolutely useless! I had a cyst under my front tooth and they insisted I needed to get my two front teeth pulled to fix it... I got a second opinion from an amazing dentist elsewhere and he fixed it without pulling any teeth. I would not recommend this place at all!

I was referred here to have a tooth extracted under IV sedation. At my initial consultation, the staff all seemed knowledgeable and professional. This also seemed to be the case before the IV sedation was administered. However, when it was done, I was confused and disoriented, and they seemed to be in a massive hurry to get me out the door even though I genuinely couldn't walk. They also seemed stressed and rather annoyed at me even though I was doing the best I could to walk. I remember asking a question at the end, and being grumbled at for having asked that question already, multiple times (I couldn't remember at all having done this - the staff should know though that IV sedation affects memory ability, and been a little kinder about it...). I found out afterward that my appointment hadn't gone so well. Apparently, I'd reacted strangely to the IV sedation and was agitated, confused, and upset whenever they tried to do anything to the tooth (I can't remember it at all). They had gotten annoyed at me a lot and told me off, and had threatened that they wouldn't remove the tooth. To make matters worse, another patient had made a few remarks about me to my partner, and yet another patient had come into the room while I was still leaving as he was impatient for me to leave so he could start his own appointment. From the sounds of it, the QEII dental care staff had made no effort to protect me from humiliation from other patients. I had followed all instructions before the appointment, and the only medications I had taken were the ones prescribed to me, and were written on my patient history form. I am a non-drinker, and I do not consume any illicit drugs, either. I had had IV sedation for a tooth extraction a couple of years earlier, with no issues at all. And my partner and I were not informed beforehand that this was a possible complication of IV sedation. It seems that the staff might not have known what to do in the event of a patient reacting unusually to the IV sedation drugs, and it is quite concerning that they were considering giving up partway through because of it. It is also quite concerning to me that they didn't think to keep their other patients away. And it felt like they considered it to be my fault, despite me having done everything I was supposed to. So, if you are referred here for IV sedation, I'd recommend being very cautious. I'm sure that the vast majority of patients respond as intended to the IV sedation drugs they use, but there's really no way of knowing if you'll be one of the few who does not. And if you are in that unlucky group, the staff do not seem to be particularly well trained in handling the situation professionally. They did at least get the tooth out eventually.

My experience with Dr Joseph Foster for my wisdom teeth removal couldn’t have gone smoother! The team were incredibly friendly and helpful with the whole process. It’s also miles more affordable than other places out there, so I couldn’t have asked for more as a student and patient! Thank you all ?

We had a great experience with dentist Alicia Seo. She extracted four teeth from my son’s mouth prior to his braces getting fitted. There was very little soreness or swelling after the procedure, and we found Alicia to be an excellent communicator, friendly and very professional. I would highly recommend Alicia.