Richardsons Real Estate - Richardsons Real Estate 556 Pollen Street
3.1/5
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based on 7 reviews
Contact Richardsons Real Estate
| Address : | Richardsons Real Estate 556 Pollen Street, Thames 3500, New Zealand |
| Phone : | π +788978 |
| Postal code : | 3500 |
| Website : | https://www.richardsons.co.nz/office/thames/ |
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Alice Liddell on Google
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Simon Gallear on Google
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Melanie Barker on Google
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Pat Ingle on Google
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Jon Standbrook on Google
β β β β β They have a wonderful team atmosphere
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African Violet on Google
β β β β β Worst real estate company I ever had the misfortune to do business with. Avoid at all costs!!
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Amy Fitzpatrick on Google
β β β β β While our rental property was lovely and comfortable, dealing with the Richardsons office was often very difficult.
The spare keys to our property were lost, and we never received confirmation that they had been found. We raised concerns about what this might mean for the security of the property, and these concerns were dismissed. On multiple occasions we were asked to stay home to let an agent into the property for inspections/maintenance, as they didnβt have their keys, despite repeated explanations that we could not leave work to do so.
We had paid an extra week of rent and it took weeks of emailing and meeting with property agents to correct, with the agents demonstrating that they donβt seem to understand the office record keeping with regards to rental payments.
At the end of our tenancy, there was a delay in issuing our final water bill. We were told that the water bill would be issued a week after we vacated the property, and after this was paid we would have our bond released back to us. After a week, we had no contact from Richardsons. When I made contact with them, they said the best they could do would be to deduct an arbitrary $300 from our bond for the βestimatedβ cost of the water bill that they didnβt have, release the rest of the bond to us and then reimburse the difference later. It was only through arguing that this was unacceptable that our full bond was released to us with some delay. The water bill was issued two months later, and was nowhere near $300.
It has been unfortunate that Richardsons presented these difficulties as otherwise we loved our time in our home, and living in Thames.
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