Rylock Auckland, North Shore & Rodney - Rosedale
3.1/5
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based on 8 reviews
About Rylock Auckland, North Shore & Rodney
As an Altus Window Systems licensed fabricator, you’ll unleash the full resources of an industry leader in manufacturing. We’re committed to making your business a success by giving you access to reliable supply chains, innovative products, advanced production systems, quality tools, customised business software and business experts.
Contact Rylock Auckland, North Shore & Rodney
| Address : | Rylock Auckland, North Shore & Rodney 72 Apollo Drive, Rosedale, Auckland 0629, New Zealand |
| Phone : | π +97 |
| Postal code : | 0629 |
| Website : | http://www.rylock.co.nz/ |
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Martha Dobbs on Google
β β β β β Awesome service & customer care
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Wayne Ogier on Google
β β β β β Very helpful, Barbara and Darren know their product and are great people to deal with.
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Jay H on Google
β β β β β Very pleased with the service and quote offered. Have done 2 x conservatories and French doors/windows, excellent
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Jenny Hinton on Google
β β β β β great in person not so good when you request a visit on line, it took a while. Great products
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Brock O'Lee on Google
β β β β β The most incompetent company I have ever dealt with. Also the job manager Dave Rhodes is a awful bully, became aggressive with me in my own home due to the repeated poor work that they were trying to offload on me, stating that if the customer canβt see blemishes or mistakes from 5 meters away then the work is acceptable. Avoid these clowns like the plague.
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Jason Goldfinch on Google
β β β β β Great communication at the start, they then took my money and things began to go downhill from there.
My install date was set for Tuesday between 8am and 9am ... 9.30 i phoned and got called back 15 mins later to be told that my front door hadn't even been made. Friday before xmas the door got half installed, and my house left open because the door latch was in the wrong place and the security lock wouldn't latch. I had to fix it as the rep Richards only answer was "I don't know what to tell you, there isn't a lot I can do"... great response when your door doesn't lock and house left open.
Worst of all, they measured the door short, and its been installed crooked.
They have acknowledged they have completely buggered it up but the terrible communication is continuing and we are now 1 month on and still hasn't been rectified.
Be warned with this company!
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Kate Thompson on Google
β β β β β I waited for two weeks for the guy come onside to do the measurement. Then I waited for another week to receive a WRONG quotation. I went to their showroom and talk with them. They said they would contact me the next day.However, I waited for another week without any reply. Finally, I call them again. They just said that they don't have a builder to offer. But the main problem is their terrible customer service.They are completely unaware that customers are waiting and have no sense of responsibility at all.It's a complete waste of time.
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Lorne H on Google
β β β β β Excellent experience from start to finish. The measurements were perfect and the installers were a pleasure to have around. We ordered French Doors and 2 windows. Installed in a day which was really efficient.
Really happy with the results.
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