Shotover Automotive - Frankton
3.4/5
★
based on 8 reviews
Contact Shotover Automotive
| Address : | Shotover Automotive 831 Frankton Road, Frankton, Queenstown 9300, New Zealand |
| Phone : | 📞 + |
| Postal code : | 9300 |
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Eoin M on Google
★ ★ ★ ★ ★ 10/10 would recommend
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Michael Wells on Google
★ ★ ★ ★ ★ Turned up without appointment at 11am on Saturday morning, Johnathan did my motorcycle warrant and adjusted my headlights. Good service thanks
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luciano polimeni on Google
★ ★ ★ ★ ★ I went in today with a punctured tyre at 2pm on a Saturday afternoon, looking for a quick fix and received the worst customer service. The mechanic wouldn't give me a quote and couldn't give me a time for pick up either but said he'd call me when the car was fixed. When i showed up four hours later the shop was closed without any notice. When calling him to find out about it i only got "I'll be back in an hour" for an answer. Over an hour later i could finally pick up my car and ended up paying over 90$ for a punctured tyre. Overpriced, rude service and it took him all day to get around to it. Do yourself a favour and go to another garage.
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Jim Beam on Google
★ ★ ★ ★ ★ Cowboy tactics employed, stay away.
During a WoF, Jonathan took it upon himself, with no consent from me, to carry out questionable minor works, to the sum of $55.00 on top of the $68.80 due for the WoF itself.
After the quoted timeframe, I was simply told the car is ready, and was not consulted on this additional charge prior to the card machine being presented to me with this unexpected addition. Jonathan was asking me a lot of questions about myself at this point, which felt like an attempt to distract me from the extra charge, which worked, as I did not realise until I’d already entered my PIN number. After questioning the extra, the explanation of “for the extra time” was given, even though the WoF had taken the quoted 45 minutes to complete.
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Angela Wybourne on Google
★ ★ ★ ★ ★ I'm really happy with the results of the work done. My car feels like new. He tackled a problem other mechanics had put in the too hard basket. Worth the money spent to get a quality job done.
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Harit Kumar on Google
★ ★ ★ ★ ★ I noticed in my car that my engine warning light was on. I checked in with him and wanted to know if there is any issue with the car and quote how much it costs. I came back he said he has done everything and fixed my car. He charged me $190 just to change the oil and reset the computer. Extremely overpriced, Bad customer service, Rude talking to me. Never again!
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Carissa Portsmouth on Google
★ ★ ★ ★ ★ Came to Queenstown with my partner for the weekend, 40 mins before Queenstown yellow engine light came on and smoke started coming out of the car. Called up the worker for this place and he popped over to the shop on Saturday morning to take a look. We asked for it to be checked so we knew what was wrong and how much it would cost us to get it sorted. He told us to go for a walk and come back a bit later. So that's what we did then we got back there and he had done everything instead of telling us what was wrong and how much it would cost. Then he started being very nasty to my partner. All he did was drain some oil and reset the computer. He said it would be over 300 usually and "discounted" it to 190, we couldn't afford that. All we wanted was a quote. And the rude attitude and nasty talk to my partner never again will we go there. And I warn anyone else to avoid this place go anywhere but here.
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Waite McCowatt on Google
★ ★ ★ ★ ★ Absolutely amazing he went over and beyond on Good Friday to fix our car leaving his family and his day off to help us out cant recommend this place enough
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