Storage247 - Stanmore Bay
4/5
★
based on 4 reviews
Contact Storage247
| Address : | Storage247 3/53 David Sidwell Place, Stanmore Bay, Auckland 0932, New Zealand |
| Phone : | 📞 +9899 |
| Postal code : | 0932 |
| Website : | http://www.storage247.co.nz/ |
| Categories : |
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Robert Hodgkinson on Google
★ ★ ★ ★ ★ |
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Sue Yieu on Google
★ ★ ★ ★ ★ This company is nasty and makes me so angry. I believe the owner Mark is immoral, untrustworthy, irresponsible, unfair, unprofessional and greedy. We had unexpected family circumstances and asked if we could get refund as it was before the contract began. Account manager Glenda verbally agreed to refund the money as it was only 24 hours after our booking. She said it happens all the time. At that time they took the keys back. They emailed confirmation of the refund at first but later changed their mind saying we needed to give them 30 days notice. Until now, they have refused to refund the money and haven't even paid the bond back. In the meantime, we did not have any access to the storage as they had already taken the keys. Mark is not taking responsibility for the staff's promise and he is not training the staff properly. If as Glenda said, this happens all the time, then I wonder why Mark decided to be nasty to us. Mark says they are going to deduct the money until a new contractor comes. They took the money and the keys so not providing the storage which means they haven't kept their part of the contract and this is an illegal and immoral practice. If this is the way the company runs the business, you should expect they will be nasty to you too and not worthy of your time. We will meet him in person to resolve the issues but in the meantime we will not erase this feedback.
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Kevin on Google
★ ★ ★ ★ ★ Excellent place to store stuff. Mark was extra helpful and the customer service from the other staff members was excellent. Clean secure storage at a great price. Thanks
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Sarah Simpson on Google
★ ★ ★ ★ ★ What an incredible service offered! Lovely team who are always willing to go the extra mile and offer an excellent value for money all the while with a friendly approach. Will definitely be telling our friends and family about 24/7 Storage ?
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