Taylor Fascia Limited - Takanini
4.4/5
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based on 8 reviews
Contact Taylor Fascia Limited
| Address : | Taylor Fascia Limited 57 Rangi Road, Takanini, Auckland 2245, New Zealand |
| Phone : | π +97 |
| Postal code : | 2245 |
| Website : | http://www.taylorfascia.co.nz/ |
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Amy Lin on Google
β β β β β I have not received any service from Taylor Fascia. But I am writing this review in response to their driving. I was aggressively tailgated by their company car GAQ312 on Monday afternoon on SH20. I was already going at 100km/h. I had never been tailgated this badly before.
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Mary Roberts on Google
β β β β β I really struggled to find someone to help me with my leaking gutter, had called a few people then I was recommended to use Taylor.and thakfully I listened.
They were amazing!!!!
If you want quality product installed by quality professionals at a competative price then call Taylors. Thanks so much!!
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Simon Lowe on Google
β β β β β By far the worst company I have ever dealt with. Booked some work to be done on our house and they said it would take 2 - 3 weeks, which was fine. When I called after 4 weeks to see what was happening I was told it would be another 6 - 12 weeks and that I should be thankful for that, like they were doing me a favour by letting me be a paying customer! When I said that they had promised 2 - 3 and we had planned other things around that and it would be a great inconvenience to us and a lot of others they didn't care at all - Carolyn could not have given a toss how much we or others were inconvenienced and said she would be in touch in about 4 weeks - well that was 6 weeks ago and I have not heard form her since. Be warned - DO NOT DEAL with this company - they are liars and have zero respect for their customers! Carolyn is by far the worst customer service person I have ever dealt with and really fuelled the negative experience I had with this company. Better communication and attention to customer needs would easily have resolved these issues but they went the other way basically with "f**k the customer!"
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Phil Purchase on Google
β β β β β I had a leaking gutter that was running down the inside of my house, just horrible. I called Taylor Fascia and they came out, assessed with the problem was and just under 3 weeks later I had a new gutter installed and no longer had the leak!!!
I found the service from Harvey, the one who assessd the problem, and Carolyn, the lovely lady who took my calls, to be outstanding. These guys are the best!!! Its no wonder they have been around for so long!!!
Highly recommend them to everyone!!!
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Marianna Morgan on Google
β β β β β This is job which started well when deposit paid. No question about the workmanship and the office admin was really helpful. However, the tradesman didn't complete the work as per original quote and was argue back. I felt that the person is taking advantage of elderly people and does not handle queries professionally. The sketch/diagram in the original quote indicated two overflows (two crosses on the diagram), hence, the question was raised. Perhaps the quote should quantify clearly and match with the diagram. Thanks.
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John Ngui on Google
β β β β β Taylor Fascia came recommended via a facebook group - to fix a leaky internal guttering. Harvey who came to do an inspection and quote was knowledgeable and promised that it wouldn't be too expensive at all to fix. This was a stark contrast to all the other contractors that I have come through who looked like they had no idea what they were on about.
I waited around for a quote and didn't receive one until I chased it up myself. There was no ETA on the work that was going to be done, again until I chased it up myself. When no one showed up on the day scheduled, I rang and Carolyn said she would pass on a message to the work scheduler known as "Choppa". I did not hear back, so I rang again. Carolyn didn't remember our conversation because she "speaks to alot of customers everyday" and sort of snapped at me over the phone, and gave me direct contact to "Choppa". After another 2 days of chasing via phone, I finally got a date for the work done, which is about 2 weeks later than expected.
Quality of the repairs was top notch and they were efficient. 3 stars given for that and also Harvey's no frills quote.
Cannot say I particularly enjoyed having to chase the quote/ETA/scheduler myself as a paying customer.
But honestly speaking there are far worst tradies out there.
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Andrew Gwilliam on Google
β β β β β Taylor Fascia just finished putting up new gutters to match our new roof. I am stoked with the end result and can't thank the team enough. They even fixed one of my damaged downpipes which was on my list of "things to do" (they did this without being asked) I would happily use them again without hesitation.
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Eleanor Sayer on Google
β β β β β We had an urgent job that needed fixing. Harvey and his team were responsive and so helpful! They were quick and professional and we are so grateful they helped us get the job done in time before property settlement. Highly recommend! Thank you!!
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