The Glassroom - Wigram
3.6/5
★
based on 8 reviews
Contact The Glassroom
| Address : | The Glassroom 26/5 Parkhouse Road, Wigram, Christchurch 2813, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 2813 |
| Website : | http://www.theglassroom.co.nz/ |
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Diane Woods on Google
★ ★ ★ ★ ★ I had my home retroglazed with this company and they have done an amazing job. The house is so much warmer and quieter. I was very impressed with their professionalism , and advice I received right from the start of the whole process and all the way through. I was able to match old glasses and keep all my leadlights and have them triple glazed as well. The quality of the work done is really outstanding. Thank you for a great job.
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Grant Payne on Google
★ ★ ★ ★ ★ The most hopeless Company I have tried to deal with for many years. All I asked was for a small piece of glass to be cut that they had in stock. They lost the order twice and after making 4 trips over 2 weeks I finally gave up. Do yourself a favour and don't deal with them.
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Kim Moore on Google
★ ★ ★ ★ ★ We have FINALLY had our 3 bedroom house retro-fitted in double glazing by The Glass Company. It was an excruciating experience with delays, mistakes and the worst customer communication and service we have ever met. I could not recommend this company to anyone.
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Maz Pearson on Google
★ ★ ★ ★ ★ Initial experience was good very helpful but once the quote was given, the communication and final arranging of our splashback was extremely poor. I contacted them numerous times by phone and email but no response. Eventually got some reply and the product was made and fitted. The end result was great and I am very happy.
However, I wanted a second part of the initial job done, managed to get a quote but have heard nothing since despite making email and phone contact asking them to proceed. I am assuming they are not interested which is a shame . Probably wouldnt recommend them even though I was happy with the product due to the bad (or lack of) communication which goes on for months. I have given 4 stars for the product but would give 2 stars for the customer service.
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Avedna Kumar on Google
★ ★ ★ ★ ★ The only word I can say about this company is they have the most rude customer service iv ever seen! Firstly they don't know how to reply to emails. Finally when someone replies and invites us to come have a look at options the so called person Richard has no manners or understanding of what's going on in his business. If you want to be disrespected and treated badly go to this company and have you day spoilt.
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Kyrin Gourley on Google
★ ★ ★ ★ ★ Incredibly rude customer service, follows the tune of all other reviews.
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Cherrie Martin on Google
★ ★ ★ ★ ★ I should have read these comments before I order my splash back. Extremely unhappy with their service, I have placed an order in Augist now Nov, pay for the deposit but heard nothing since. Called and emailed no reply, please cancel my order and give my money back.
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Sandy McGregor on Google
★ ★ ★ ★ ★ The worst company I have ever dealt with for customer service. Was phoned back regarding the quote, a man called Bob seemed to have no understanding with what I was after, asking me many condescending inane questions about simple request.
Finally to add insult to injury they never phoned back with the quote for the glass I required!!!
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