The Warehouse Clendon - Clendon Park
4/5
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based on 8 reviews
Contact The Warehouse Clendon
Address : | Cnr Roscommon &, The Warehouse Clendon Palmers Road, Clendon Park, Auckland 2104, New Zealand |
Phone : | π +978 |
Postal code : | 2104 |
Website : | https://www.thewarehouse.co.nz/stores/store-details%3FStoreID%3D205%26utm_source%3Dorganic%26utm_medium%3Dgmb%26utm_campaign%3Dstore_location |
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victoria Whare on Google
β β β β β So tonight I went to Clendon Warehouse to purchase 2 elertic scooters at 698 dollars.
Never have I had any bad dealings here till tonight.
Lady stopped me at the door to ask me for proof of purchase.
I was shocked as she witnessed me in line at the till.
She then proceeded to tell me that if its ova a hundred dollars it needs to be signed for by her .
I'm like hmmm. Since when I've been going to this warehouse since it opened.
I felt she stopped me because of how I looked.
She said that she stopped me to tell me to bring the trolley back in store.
So why proceed to ask how much items were when the price was clear on the box. But she wanted proof and ask to view receipt OMG I was so humiliated.
I took items to the car then took trolley back in store and asked another girl at the door was it store policy to bring trolleys back in store.
Then I saw the first girl who stopped me at the information desk.
So I approached her and asked her why she stopped me but no one else.
Then I said to her that a felt she stopped for the way I looked and to see my receipt that it wasn't because of the trolley.
It didn't feel right I work hard for all I have.
I felt quiet hurt and wanted to return items.
I was more then happy to buy else where.
Just an FYI don't judge a book by its cover.
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Hayley Ripia on Google
β β β β β Friendly helpfull staff great place to shop highly recommend this lovely little humble place much better than MANUKAU WAREHOUSE were the staff aspecially security & so called senior staff? I will never go back to manukau store were there is endless bouts of bad experience within supposed csr? That have no customer service at all! This Clendon Store is much better cleaner & nicer ?
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zac tahitahi on Google
β β β β β Went to buy a ball and they couldnt find it in their system, so they tried charging me double. Terrible service and knowledge of their own job
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Penrose Palamo on Google
β β β β β The Wearhouse Clendon is Way better than Manukau Wearhouses, I noticed the difference between Customer Service, keep up the great jobs to the staffs and mangers in Clendon Wearhouse, maybe the wearhouse Manukau Staff's and Mangers need to be trained probably I telling the truth, ???
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D33P STE4LTH on Google
β β β β β Clendon Warehouse is my second go to warehouse franchise in the south auckland area. The store is large, has many products and employees and relatively safe even in the afternoon and nights. The employees are very friendly and can often point you in the right direction if you need the help. It does experience shoplifting fairly a lot more frequently than Manukau or the Airport Warehouse but have yet to see any shopper in immediate danger or harm as a result.
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Yolanda Ren on Google
β β β β β Excellent customer service and great people. We went there in a rainy day. My 8 month girl had a natural call. The shop manager lent their staff room for us to do a nappy change! Amazing people!
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Veronica M. on Google
β β β β β I had the most frustrating time trying to actually reach someone via phone. I tried ringing (intermittently) for the better part of an hour, only to have an automated message waiting to disconnect my call. The Red Shed informed me that my Click & Collect order was ready, after I queried why it was still in "Progress" nearly 6 business days later. I was told to contact the store after The Red Shed questioned why my order was "still marked as in transit wherein the tracking shows this arrived on 13/06" (Shayne, Live Chat). Meaning: it's been sitting up there for two days, no one has contacted me, no one has emailed me, and Progress of my order is displaying incorrectly online ??
(Edit: Almost immediately after posting, I received a Ready to Collect text).
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nirosh gamage on Google
β β β β β It is a very rare five start rating from me. For the store I would rate 4 star. But that made 5 star because of the girl who attended me. I visited on 25/10/2021 around 9.40am. The girl who was at click n collect was excellent. She went above and beyond for me. I wanted two extra items which she 200% attended me and was so kind helpful. I appreciate and hats off for her. Owner needs to treat them well and retain such employees. They help to retain customers. I would 100% visit again when we get a service like that why not..
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