Unity Credit Union - Papatoetoe - Papatoetoe

1.9/5 based on 8 reviews

Contact Unity Credit Union - Papatoetoe

Address :

Unity Credit Union - Papatoetoe 18 Saint George Street, Papatoetoe, Auckland 2025, New Zealand

Postal code : 2025
Website : https://unitymoney.co.nz/
Categories :

Unity Credit Union - Papatoetoe 18 Saint George Street, Papatoetoe, Auckland 2025, New Zealand
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Rita M (bornfr3) on Google

Increasingly unhappy with ACU, am looking for another bank. It's hard to make contact with them, there is basically 1 or 2 contact numbers, callbacks come long after the event I was wanting to query. When I do speak with someone, they appear to give inconsistent advice across other staff. Also ACU fees are ridiculous, they chew into my savings, I only stick with them due to the Credicare but by the time my family uses it (when I'm dead), I could've saved into a high interest savings account for the fees I pay monthly! Lastly, the online banking is unbelievably outdated! Come on ACU, tidy things up.
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Rosina Graham on Google

Not worth the 1star (need to rate:))... Opened kids with their piggy $, reduced without any proper financial advice then, went to close one day when needed some, tol not worth withdrawing.... & as had tgo Westpact a few clicks down road.... & my accounts too, no statements, Yeah, This is why 'Aotearoa' Maori financial literacy fails...
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Danele H on Google

Agree with last review. Everything you do wether it be eftpos,online banking,atm use other than there own you are charged through the roof fees for. The worst thing is your paying to use your own money. Glad I went back to main stream.
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Harrison Rickit on Google

I have been a customer for several years now the fees are terrible and asking for help is a great big waste of time? What do we pay them for? Useless!!
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Myke jones on Google

Worst bank ever...never answer the phone...never let you know if things change unless you visit the bank and then have to go get all the forms they need that they forgot to tell you...I tried to be loyal for near ten years but not even telling people there is now a 3 in front of our customer number..I'm done..off to ASB
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Shannyn Santana on Google

Staff are usually great here face to face one that replies to emails can be quite rude. Fees could be cheaper and they could stop transferring money to my loan account when it's not the due date without my permission. Other then that awesome.
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Carnation Leonard on Google

It's horrible I want to take them to don't for ripping of my mother she is getting on in age and they had cancelled a death police she sett in 2020 they had canceled it and are unable to get her money back the lady was laughing about it I'm really angry about what they have done to my mother and now she lost her money she paid them for a health cover policy
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Sioux Wilson on Google

The worst customer "service" (and I use the word loosely) ever experienced. Without a doubt by far the most unpleasant, unhelpful staff EVER. Front desk staff unwilling to explain anything queried. How can people with no people skills be employed in a job like this?? Changing to this branch was NOT by choice. Previously a customer at Baywide CU in Hastings... Not even sure when/how the base was changed... I DO NOT RECOMMEND GOING THERE.

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