Veolia Customer Service Papakura - Papakura
2.6/5
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based on 8 reviews
Contact Veolia Customer Service Papakura
| Address : | Veolia Customer Service Papakura 107 Great South Road, Papakura, Auckland 2110, New Zealand |
| Phone : | ๐ +99 |
| Postal code : | 2110 |
| Website : | https://www.veolia.com/anz/contact-us/contact-us/papakura-customers |
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Arshi Madan on Google
โ โ โ โ โ Good customer service
Not much wait time which is great
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Gora.n Nnz on Google
โ โ โ โ โ Wish could move to somewhere else . Unresolved bill issues rude customer service
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Jora Nagra on Google
โ โ โ โ โ No online tracking system in place to provide any update on outages on area. Staff doesn't answer calls, and I emailed them hours ago still waiting fog response. Shocking service and outdated technology approach.
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Isabelle Chong on Google
โ โ โ โ โ Just signed a contract with Veolia for my new home and needed clarification so i decided to call for advice and WOW the lady that picked up the phone sounded like she's been forced to slave in that office dungeon since the 1800s'. The line wasn't clear so i had trouble hearing her and asked politely for her to repeat and she let out the LOUDEST sigh before using the most condescending manner. As a paying customer i don't appreciate being spoken to like that and being treated like an imbecile. Not only did i get little advice for my query, i am infuriated by the service.
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Christine John on Google
โ โ โ โ โ One week after alerting bad water leak in verge its still running !##$&^%@-!!.
Takanini waiari rd down mangrove end no 9
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RD AC on Google
โ โ โ โ โ I wish we could move to some other provider. Veolia is harassment, customer service is rude and unhelpful. Billing issues are unresolved, it seems the staff at Veolia dosent care, I got a blunt reply 'you have used it, pay for it, we cant help" Asheleigh just dint care
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Yolanda Boote on Google
โ โ โ โ โ Deliberately delay leak repairs. As well as delay informing customers that a leak has been identified. Then charge for services not received.
Customer services are polite but have been well trained to use the word "unfortunate" .
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Rayya Ali on Google
โ โ โ โ โ Excellent customer service early in the morning under Level 3 lockdown.
We woke up to no water coming in our taps at home. I called Veolia to see check what the issue was and they promptly advised there was a burst water main up the road from us. I spoke to Jacob who I understand works on-site and he advised it would take approx. 4 hours for them to fix the main. Jacob then bought bottled water and delivered them to our address. I was so grateful. We have had the best customer service from Veolia. Thank you so much.
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