Vivo Hair Salon Northlands - Northcote
3.9/5
★
based on 8 reviews
Contact Vivo Hair Salon Northlands
| Address : | 55 Main North Road, Vivo Hair Salon Northlands Shop 107 Northlands Mall, Northcote, Christchurch 8052, New Zealand |
| Phone : | 📞 + |
| Postal code : | 8052 |
| Website : | https://www.vivo.co.nz/%3Futm_content%3DVivo%2520Hair%2520Salon%2520Northlands%2520-%2520Christchurch%26utm_campaign%3DGoogle%2520My%2520Business%26utm_medium%3Dorganic%26utm_source%3Dgoogle%26utm_term%3Dplcid_15526627327692858560 |
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Tania TeWake on Google
★ ★ ★ ★ ★ Sherri was fantastic, fast efficient and realistic about the results my hair would have due to me box dying. Thankfully over time as Sherri assured me I have reached my ideal colour.
Her professional advice and service is of a high quality and I recommend her to all my friends and family.
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Dingding Fan on Google
★ ★ ★ ★ ★ 01/04/20 Sherri was being extremely rude at me when my appointment was misplaced by her staff in their system, and she told me to leave.
Full story:
I went two the salon about four days before this date to get coloring done, and the hairdresser didn’t have enough time to style and cut, so the helpful assistant booked me a few days later on April the first. She knew I was flying to Wellington the next day.
And I took some time off work that day to get my hair done. Got there 5min late cause I was correcting my parking, my appointment was at 4:30pm. I got there and asked the receptionist about my appointment, politely apologized for the 5min delay. She looked at the computer and did not find my appointment. And then they found out it was being moved by one of the staff. They told me to wait for Sherri who is the manager and she just went to bathroom. Then she came and saw what happened and told me I have to leave because no one could do my hair. I wasn’t very happy of course because I was flying up the next day at 6am. So I insisted and asked even if I could come back later. But she was just being the most rude person I could ever meet. She first accused me for being so late (after all of this she apparently assumed I just arrived) and that was 4:45pm as I glanced my phone, she said they can’t clients arriving 10minute late. When she realized that just won’t hold she told me if I was going to be rude to her she will call security. That was her exact words and all I have done was to make sure she can’t bully me for “not being 10min late”. Even her own staff looked away when she said that. I just cannot believe that. And lastly she said she doesn’t care what review she gets. (I wonder.) I tried to call the 0800 customer support number on two occasions, both didn’t end up going throw due to ‘high volume of calls’. So this is the only place to complain. Honestly don’t waste your time, doesn’t worth it because I saw this happened to other customers as well.
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Storm Rogers on Google
★ ★ ★ ★ ★ I saw Kesha today and left happier than I could ever explain.
I had a really bad botched dye and cut job at Synergy, so I was really nervous letting someone near my hair again but I was left amazed at the magic she performed on my hair (Definitely wasn't an easy job to fix). I left Vivo feeling confident and after having my hair in a ponytail for so long and I can finally let my hair down without feel so self conscious! Thank you so much ❤ Only coming here from now on
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Stac on Google
★ ★ ★ ★ ★ I haven’t had my hair done in 3 years since I moved to Christchurch and although I liked the way my last hairdresser done my hair, this was one of the best stylist I have used in my life!. I had booked a voucher online even though I didn’t know what it was I phoned through the next morning and Katie was able to explain it, she was courtesy of my needs and professional over the phone. When I got to the salon everyone was friendly and professional. I had to pay a little bit extra because of the length of my hair and of course it was well overdue. I was happy to pay what I did because man did she do a good job. Thank you so much Katie I’m happy and content with finding the right hairdresser in chch. I’ll be back! Happy customer. Thanks stacey
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Caroline Prasad on Google
★ ★ ★ ★ ★ I had issues with my hair color but this issue has now been resolved by management. Thank you for being fair and reasonable and getting this issued resolved. Much appreciated.
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Tessa keys on Google
★ ★ ★ ★ ★ Had a great experience with Kontessa, she listened to what i wanted and made sure i got exactly that! Very happy with my hair she did an amazing job
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Jade Clarke on Google
★ ★ ★ ★ ★ I booked an appointment with Kontessa on the recommendation of a friend. I love the haircut and Kontessa made the process of getting the haircut easy and friendly and offered advice on styling. It was a fantastic experience and I will definitely be going back to her.
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Sandra Lynds on Google
★ ★ ★ ★ ★ My 9 year old son was getting his haircut after having it long for 3 years. He was really nervous and the hairstylist took her time to understand what he wanted. I think it was Kontessa. She did an amazing job, was very patient and the result looked amazing. He was over the moon. Thank you!
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