Vodafone Takanini - Takanini

3/5 β˜… based on 8 reviews

Contact Vodafone Takanini

Address :

Unit 16, Takanini Village, Vodafone Takanini 30 Walters Road, Takanini, Auckland 2112, New Zealand

Phone : πŸ“ž +88
Postal code : 2112
Website : https://www.vodafone.co.nz/our-company/our-stores/%3Futm_campaign%3Dgmb%26utm_source%3Dlocal%26utm_medium%3Dorganic
Categories :

Unit 16, Takanini Village, Vodafone Takanini 30 Walters Road, Takanini, Auckland 2112, New Zealand
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Sunny Gill on Google

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Went to the store yesterday to upgrade our account. Got reluctantly served by a gentleman who provided the worst customer service imaginable. Can’t recall his name, Asian male within short hair. He was rude, uninterested and showed no care for us or our issue. Having been a lifelong Vodafone customer including a business customer, I have never felt this disappointed in dealing with Vodafone. I will do my best to no visit the Takanini branch again. Highly recommend you guys sorting this out as from the reviews it seems this issue has been highlighted numerous times already but to no avail.
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Sam Saenphimacchuk on Google

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Should probably consider retraining staff. Got alot more help from a chat bot. Staff here were not interested.
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Alexander StΓΆhr on Google

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Only two customer inside the store. You want just an empty SIM card and you still need to wait 30 min
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John Tan on Google

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Staff gave Zero effort except to boot me out when they knew I drove an hour through traffic to collect a phone I ordered online and wanted to pick up the following day except these guys asked me to pick the item up now! The manager didn't once get off her personal call to explain anything except put a great effort to wave her hand at me to wave me off while talking away to her friend on the line. Zero care, Zero effort and if I could this'll be a Zero star rating.
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Tania McMillan on Google

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Will use another store next time. Slow service when quiet. Only interested in up selling and was meant to have new phone all set up but had to do half myself. The staff were friendly and polite.
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Stacey Ngatai-Reilly on Google

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Unfortunately I have to agree with the majority of reviews on here - poor service and staff need training. Managers also need training on how to handle conflict. Not impressed.
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Sue Rogers on Google

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Store had been broken into, so opened as we arrived. Good service, guy that served us was very helpful.
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HONE TANIORA on Google

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AWESOME STAFF VERY PLEASANT AND WELL MANNERED, AN VERY HELPFUL, PLEASANT AN ADVISABLE IN ALL WAYS, ONLY WISH A LOT OF OUR RETAIL STAFF WERE LIKE THEM, AWESOME CREE ALL ROUND, 10 STAR AWARD FIR THIS RETAIL STORE ALL UP

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