2degrees Whangarei - 2degrees Whangarei 5/2 James Street
3.9/5
★
based on 8 reviews
Contact 2degrees Whangarei
Address : | 2degrees Whangarei 5/2 James Street, Whangārei 0110, New Zealand |
Phone : | 📞 +9 |
Postal code : | 0110 |
Website : | https://www.2degrees.nz/ |
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Isobelle & Fred Reymond on Google
★ ★ ★ ★ ★ Staff were most helpful and professional AND patient throughout the proceedings of activating my new Galaxy S20FE Android. A learning curve for me and is a matter of time to 'master' it.
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Grant Wilmer-Provan on Google
★ ★ ★ ★ ★ These people are absolutely helpful and professional every time. Great setting up old or new phones. Even patient with baby boomers!
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John Fowlie on Google
★ ★ ★ ★ ★ Excellent customer service
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Lynette Springford on Google
★ ★ ★ ★ ★ Very knowledgeable on the product. Friendly staff.
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maitry parikh on Google
★ ★ ★ ★ ★ Very bad service...no one reply when you call customer care hold for more than hour... No call back...third class system trying to contact more than week ????
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Joanne Ashby on Google
★ ★ ★ ★ ★ I don't normally write reviews but I'm really happy with the stellar service I received from Jackson in the Whangarei store. He was helpful, responsive and professional. Thank you very much.
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JM Edits on Google
★ ★ ★ ★ ★ Absolutely dreadful service, told me they would cancel my plan then didn't and kept charging me. Ignored my emails telling them I have already requested cancellation. Showed them screenshots that their website wasn't working which they ignored. When they did answer they heavily deflect questions or answer questions I never asked, it's really odd. They're now charging me for 6 months of service that I never requested. Definitely better off going with another company.
Edit: I have now paid online and they double charged me, this is insane
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Lu Pollock on Google
★ ★ ★ ★ ★ My husband and I are both in our 70s. We called into 2 Degrees Whangarei after Spark forced a plan change on us which we weren't happy with. We can't speak highly enough of Jackson who we dealt with. He arranged new plans for us, and despite being short staffed at the time he very patiently explaining everything so clearly, without us feeling we were being rushed. Highly recommended. Thanks Jackson.
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