Vodafone Okara Park - Vodafone Okara Park 4 Port Road
3.8/5
★
based on 8 reviews
Contact Vodafone Okara Park
| Address : | Vodafone Okara Park 4 Port Road, Whangārei 0110, New Zealand |
| Phone : | 📞 +88 |
| Postal code : | 0110 |
| Website : | https://www.vodafone.co.nz/our-company/our-stores/%3Futm_campaign%3Dgmb%26utm_source%3Dlocal%26utm_medium%3Dorganic |
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Annie Hackett on Google
★ ★ ★ ★ ★ Thaught my Galaxy J5 had carked it so took it into Vodafone Okara for one of the Ninjas to look at it. Was 24/12/2020. So was a wee bit busy in Okara shopping centre at 8:30am waiting for the shop to open at 9am. But everyone waiting to get in the shop were all in a festive mood.
My Vodafone Ninja was a very pleasant young man whom was very knowledgeable and had awesume customer service skills. I ended up buying the Samsung A11, screen protector and cover. He transferred all my data, pictures etc. I am thoroughly happy with the service provided.
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Craig Wilson on Google
★ ★ ★ ★ ★ These guys and girls here are absolutely fantastic. I'm not the best with technology but these people here really know their stuff. Special thanks to Tom and Paulette for your patience and great customer service today. It was really appreciated. Cheers Craig. ??
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Sheryl Riceman on Google
★ ★ ★ ★ ★ Have been into the store twice about a replacement Vodafone TV box, saw 2 different people - both assured me I would be contacted within a couple of days, after 2 weeks this has escalated to a complaint via the 0800 team....... and still I wait coming up for 3 weeks ?
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Todd Newmarket MTB on Google
★ ★ ★ ★ ★ Service was good enough but my reason for being there wasn't good, hard to give a proper rating. Also I have to go back a third time so we'll see and update the review then. Brand new Samsung phone failed 2 weeks in. Not Vodafone's fault though.
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Julian Ford on Google
★ ★ ★ ★ ★ Phonecall was diverted to call center. I was seeking local advice. Room for improvement definitely.
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Mike Douglas on Google
★ ★ ★ ★ ★ The help I received from (I am sorry I forget the name of the young lady that helped me - Sharee?) was excellent today 19 December 2021 between mid day and 1330 hours. The team where all very busy but nothing was to much trouble for them. Thanks again for the Great service. Regards Mike Douglas
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Emerald Sound & Vision on Google
★ ★ ★ ★ ★ I felt my custom was not wanted. Pulling teeth for information. The answers were not available easily for sales person. Not sure I believed what the answers were. Sales person was ok. The plus was they were open on Sunday. But didn't feel special although in market to spend a lot of money.
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Jayden Tooke on Google
★ ★ ★ ★ ★ After coming in on March 6th to purchase a phone and being reassured that it would arrive in the coming week. It's now April 27th and I'm still no closer to even having contact with somebody that can set me straight about what's happening. Multiple visits to the store and calls being forwarded to the manager have gone unanswered. Highly dissatisfied with quality of customer care. Guess I'll come in again next week when we pass the two month mark.
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