Animal Emergency at VSA - Mount Albert
4.1/5
★
based on 8 reviews
Contact Animal Emergency at VSA
| Address : | Animal Emergency at VSA 97 Carrington Road, Mount Albert, Auckland 1025, New Zealand |
| Phone : | 📞 +989 |
| Postal code : | 1025 |
| Website : | http://www.animalemergency.co.nz/ |
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Lesina Telea on Google
★ ★ ★ ★ ★ I called in as I have a important query on my puppy- A staff named Bree had beautiful customer service! Answered all my questions, was very patient. Thank you for your wonderful service!
Much appreciated
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christina Cleal on Google
★ ★ ★ ★ ★ A big thank you to Dr, Denita Rodrigues for the wonderful care shown to Rosie when she visited the Centre last evening. Just knowing she was in good hands gave me peace of mind.
Thank you also to Bree for her kindness shown to myself and Rosie.
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kaite Thompson on Google
★ ★ ★ ★ ★ Unfortunately we had to put our pet rat Soma down due to her being elderly and sick, the team made us feel very comfortable and let us know the ins and outs of everything as it was happening, which helped alot.
They gave us as much time as we needed to say our goodbyes and were all super supportive during the heart breaking process.
A big thank you to everyone who signed our card and sent it to us, we appreciate it alot ??
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Anna Richardson on Google
★ ★ ★ ★ ★ Our little Roxy spent the final hours of her life in this clinic on Sunday. The staff were professional and, more importantly, compassionate and kind. We couldn’t have asked for more during a very difficult time. Thank you team ??
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Priyanka Kapoor on Google
★ ★ ★ ★ ★ Extremely professional and caring. Along with a really skilled team of vets, I really appreciated no matter how busy they were, they would always give a very detailed update and not rush through this process. Thank you all for looking after our very grumpy cat! We appreciate it from the bottom of our heart.
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Lily nz on Google
★ ★ ★ ★ ★ All of the staff I dealt with were super lovely to me and my cat. Even though they were pretty much at full capacity they found space to see me. They were great at explaining everything to me and very patient with my scared cat. Really helped ease my mind with his treatment plan.
I know the mystery around the price of going to emergency can put some people off so I'll share I was charged $220 for his consult & $58 for fluids.
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Vanessa Tottle on Google
★ ★ ★ ★ ★ Had to have my dog recently in their care and they respected me and my dog to the extreme. Dr Horley and the team thank u. You did all u could with a great outcome. Would not hesitate to take my furbabies there. Professional, caring. You treated us like we were your first patients for the day but it was midnight! ? xx
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Chris Ault on Google
★ ★ ★ ★ ★ On March 30 th. 2022, our Much Loved and Loyal Fur Baby Jezabelle, crossed Rainbow Bridge to the other side, and will wait Patienly for all her Family to join her one by one. For our Family it was a very sad day, as she showed no signs of pain, however after returning from filling my car, Cecily told me Jezz had started wimpering in pain. We rang our Local vet for advise, but unfortunately it was just after hours. I lay down with Jezz, cuddled her and told her I loved her, and she passed in my arms within 10 minutes. Our Family was told of the news and all arrived. One member had used the Animal Emergency Centre before, and said they were excellent so we took Jezzy to them, and the whole team came out to receive Jezz, and we were all impressed with their caring professional attitude, and kindness shown to us and Jezabelle. The prepared Jezz for final journey, and arranged the Cremation and the return of Jezzys ashes, and the Love and Devotion they all showed us with a beautifully worded sympathy card signed with Love from the whole team overwhelmed me. While reading the Pets Pray within the card, I burst into tears
The Animal Emergency Centre, are top Rated by our family. This team really love animals..
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